• Applicants should be available and willing to work on site and/or from home, depending on business needs.***

Internship: Human Resources, Corporate Social Responsibility Intern

Position overview:

The Corporate Social Responsibility (CSR) Analyst Intern is responsible for assisting the CSR team in various capacities. This includes developing and maintaining relationships with both existing and new CSR partners and non-governmental organizations, supporting volunteering initiatives such as "Giving Back" activities, and implementing the English Conversation Club program. Additionally, the intern provides support for the payroll donation program by visiting new hire classes, plans and executes donor engagement events, and reports on and communicates monthly efforts.

Key responsibilities:

Give support to innovative monthly corporate volunteering activities by collaborating with the CSR Network to promote the “Give Where We Live” philosophy within the company. Work with all stakeholders to ensure the logistics of Giving Back volunteer activities and maintain the engagement of TIES volunteers. Responsible for implementing the English Conversation Club program, working alongside with youth organizations and corporate volunteers. Collaborate to achieve employee share KPIs and the Trainers Network by visiting inductions and new hire training sessions, and conducting one-on-one conversations to recruit new donors for the program. Track and report payroll donation participation KPIs. 

Requirements & Core Competencies:

• Schedule flexibility
• Managing self development
• Embracing technology
• Focusing on customers
• Giving support

Functional competencies:

• Excellent written and verbal communication skills.
• Teamwork.
• Excellent interpersonal relationships.
• Internal and external Customer Orientation.
• Proactivity.
• Creativity and innovation.
• Initiative - Autonomy.
• Excellent organization skills & can handle multiple projects.
• Problem-solving and decision-making skills.
• Social awareness.
• Creating reports.

Qualifications:

• English - B1:
• Oral and written comprehension.
• Appropriate use of language.
• University Degree in Business Administration, Marketing or any related field - Desirable.
• Experience in developing and executing effective fundraising strategies - Desirable.
• Experience as a volunteer in social programs - Mandatory

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Additional Job Description

The Corporate Social Responsibility (CSR) Analyst Intern is responsible for assisting the CSR team in various capacities. This includes developing and maintaining relationships with both existing and new CSR partners and non-governmental organizations, supporting volunteering initiatives such as "Giving Back" activities, and implementing the English Conversation Club program. Additionally, the intern provides support for the payroll donation program by visiting new hire classes, plans and executes donor engagement events, and reports on and communicates monthly efforts.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.