Electronic Arts

Requisition Number:185814

Can this position be remote?: No

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Marketing Intern, Fan Care

About Us: 

Join a global team of creators, storytellers, and technologists at Electronic Arts, where your imagination is the only limit. We believe in creating amazing games and experiences with diverse teams that reflect the players and communities we serve.

Role Overview: 

As a Product Management Intern for Live Fan Care and VIP, you'll be part of EA's Fan Care organization, helping to enhance the player experience. You'll assist in product planning and execution throughout the product lifecycle, supporting EA's strategy and goals. Collaborating with various stakeholders, you'll design and create products that transform Live Fan Care and VIP experiences.

Key Responsibilities:

Assist in product management and collaborate with Product Managers and IT teams.

• Help design seamless user-friendly experiences for stakeholders and customers.
• Support execution plans for scalable Live Fan Care and VIP solutions.
• Work with IT to deliver technology solutions based on user experiences.
• Contribute to process improvements, documentation, and communication.
• Define and track success metrics and business KPIs.
• Research competitive landscapes and share gaming trends.
• Support stakeholder management and communication.
• Help develop training materials with training teams.
• Gather feedback to inform product roadmap prioritization.

Skills and Attributes:

Product Management: Assist in managing product lifecycles including ideation and development.

• Project Management:Work with project teams and processes.
• Business Analysis:Gather and manage business requirements and articulate changes.
• Problem Solving:Analytical and detail-oriented with strong critical thinking skills.
• Communication:Excellent written and verbal skills to articulate complex issues.
• Collaboration:Effective meeting facilitator and relationship builder.
• Leadership:Assist in leading cross-functional teams and managing change.

Why This Role Matters: 

You will be instrumental in driving products that enhance the experience for EA employees and players. You’ll learn to connect business insights with player impacts, measure product effectiveness, and facilitate team development.

Join us and bring your creativity to a role that influences the future of gaming experiences at EA!

US COMPENSATION AND BENEFITS

The base salary ranges listed below are for the defined geographic market pay zones in these states. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location.

EA has listed the pay ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, degree type (e.g. Bachelor’s, Master’s, PhD), what stage you are in your degree journey (i.e. freshman, sophomore, etc.), qualifications, certifications, experience, skills, geographic location, and business or organizational needs.

HOURLY PAY RANGES

• California (depending on location e.g. Los Angeles vs. Sacramento):

º $19 - $29 USD Hourly

• New York (depending on location e.g. Manhattan vs. Buffalo):

º $19 - $29 USD Hourly

• Jersey City, NJ :

º $19 - $29 USD Hourly

• Colorado (depending on location e.g. Denver vs. Colorado Springs):

º $18 - $24 USD Hourly

• Washington (depending on location e.g. Seattle vs. Spokane):

º $19 - $24 USD Hourly

The pay is just one part of the overall compensation at EA. We also offer a package of benefits including 80 hours per year of sick time (prorated based on scheduled hours per week if less than full-time), 16 paid company holidays per year, medical insurance, and 401(k). Interns in California are also eligible for Voluntary Disability Insurance.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.