This role is HYBRID, on-site 3 days a week at the Northbrook, IL Office.
The role of a Benefits Service Specialist is to provide top-quality service to employees about their benefits inquiries and related processes. Provides expertise and solutions as an answer to employees’ requests regarding benefits and ensures effective communication through the HR Service Desk case management platform. The Benefits Service Specialist engages employees about their benefits, provides direct support, improves their experience, and creates substantive articles on benefits that promote the culture of employee self-service. Works closely with benefits providers and the benefits team to analyze processes and recommend improvements that increase employee experiences and service efficiency.
Qualifications for Internal Candidates
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Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit UL.com.
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