Four Seasons

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. 

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

Analyst, Global Retirement & Benefits

We have an exciting opportunity for an Analyst, Global Retirement & Benefits to join our Corporate People & Culture & Training department here at Four Seasons.

Reporting to the Director, Pension, Benefits and Wellbeing the Global Retirement and Benefits Analyst will be part of a team focused on designing and delivering a comprehensive industry-leading retirement & benefits program. They will be at the forefront of supporting our hotel People & Culture teams, and working with third party partners to administer, monitor and review plan offerings to ensure they meet employee needs, and provide for an exceptional employee experience. This collaborative position requires robust data analytics and problem solving, and strong communication and relationship-building skills.

This role is based in Four Seasons Hotels and Resorts, Toronto Corporate Office, reporting to the Director, Pension, Benefits and Wellbeing. This role involves interactions with primarily internal stakeholders at various levels.

What You’ll Be Doing:

Global Retirement

• Supporting of all global retirement plans, with a specific focus on U.S. 401k, Canadian RRSP, and retirement allowance plans
• Supporting the enterprise retirement plan strategy to meet the needs of a diverse multi-generational workforce across geographies.
• In partnership with our 401k record keeper and plan counsel, ensure ongoing regulatory compliance with ERISA requirements in the U.S.
• Assist in annual audits as required by ERISA guidelines.
• Responsible for governance of retirement plans and related plan policies
• Supporting in monitoring the investment performance of all retirement plan funds
• Facilitate and support all meetings of the Pension and Profit-Sharing Committee

Global Benefits

• Analyze benefit offerings and determine competitiveness of benefit plans.
• Work with third party auditors on IRS compliance filings (i.e., annual 5500 filing)
• Review, analyze and audit annual rates for benefit plan participants.
• Partner with consultants on creation of open enrollment and new hire communication materials
• Review and update summary plan documents annually
• Complete competitive surveys and analyze survey results.
• Act as front-line support for hotel P&C teams, carriers, and benefits administrator
• Ensure benefit plans and policies are up to date and easily accessible by users.
• Primary liaison to third-party benefits administrator, and will assist with day-to-day issues arising between plan members and administrator.
• Assist with monthly billing and invoice reconciliation.
• Participate and support annual plan renewal process.
• Represent Four Seasons amongst industry benefits group, and serve on steering committees as required from time to time.

Key Skills/What You Bring:

• Undergraduate degree or equivalent
• Minimum 1-3 years’ experience working in total rewards or related field.
• Detail oriented, and strong problem-solving skills.
• High organized, and able to prioritize to meet deadlines and manage multiple projects.
• Strong communication and interpersonal skills
• Able to build and inspire confidence and trust with stakeholders.
• Able to independently and quickly pick-up and learn new tasks.
• Able to work with sensitive information and maintain confidentiality.

This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-Hybrid 

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.