Job Description Summary

Responsible for gathering customer input and insight for products and applications in development as well as current products/applications in the Services Lifecycle business. This input is used to enhance our product/applications development to ensure we are building customer centric solutions.GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Key responsibilities include (but are not limited to)

• Providing clinical and technical presales and post-sales support MR lifecycle products – including options, upgrades and retrofit for existing GE MR install base.
• Driving GTM execution of MR lifecycle products in partnership with Service Account Managers and portfolio segment leader – assessing install base, identifying targeted sites, building configurations, and engaging customers to position the solution.
• Engaging with customer stakeholders to develop key opinion leaders and to drive upsell and cross sell opportunities from existing install base.
• Collaborating with customers on making publications with clinical applications and digital solutions, driving adoption and a growing community of users.
• Supporting the portfolio segment leader in delivering employee training for new lifecycle products and applications packages to drive incremental growth.
• Supporting marketing events, developing voice of customer related to lifecycle portfolio.

Qualifications/Requirements

• Min 5 years of relevant experience, with an Associate or Bachelor’s degree, and/or certification in related technical/clinical field in either Medical Imaging / Radiology, Engineering / Biomedical Engineering, Radiation Safety, Medical Physics
• Demonstrated current basic understanding of MR radiology techniques and protocols.
• Have previously been in quota carrying-role or position.
• At least one of the following core experiences:
• Strong clinical/ technical experience following certification with demonstrated clinical/technical skill in specific areas, experience working in a hospital radiology department.
• Significant commercial applications/modality experience with demonstrated successes in high level customer interactions and sales scenarios.
• Willingness to travel extensively within ASEAN, Korea and ANZ regions to support customer presales / post sales activities, promotional events

Desired Characteristics

• Strong leadership skills (respected by peers and leadership for contributions to the business)
• Strong presentation skills (public speaking and lecture experience desired)
• Demonstrated ability to understand and present complex material in understandable terms.
• Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)
• Solid problem-solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
• Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve.
• Team oriented, collaborative and flexible with the customer satisfaction mindset.
• Ability to multi-task effectively and manage multiple priorities at one time.
• Strong demonstrated clinical scanning skills in specific.
• Application skills within radiology / imaging department
• Capability to meet and deal with governmental institutions.
• Relationship building, Efficiency in team working.

Compliance

• Adhere to and uphold highest standards of compliance to relevant international and local Regulatory and GE HealthCare Promotional Codes
• Adhere to all applicable GE and GE HealthCare compliance policies, codes and training requirements.
• Identify and report any quality or compliance concerns and take immediate corrective action as required.

Quality Specific Goals

• Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Complete all planned Quality & Compliance training within the defined deadlines.
• Maintain knowledge of and understand all applicable Global and Regional Privacy and Anti-Competition Policies and operate within them to ensure that no company policy or Local/ Int’l Law is broken.
• Maintain knowledge of and understand all applicable Environmental Health Policies (including but not limited to GE HealthCare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or local / Int’l Law is broken.
• Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information

Relocation Assistance Provided: No