ADP

Position Description

We are currently looking for a talented GV Payroll Support Specialist to join our team in Prague. This is a great opportunity if you enjoy working with data, communication with clients and resolving issues. After passing all our necessary trainings for the role you will be able to deliver a high-quality service for our international clients.

A GV Associate Service Center Representative will act as an initial point of contact for managers or/and employees of ADP's clients. You will be responsible for providing fast and accurate information or help upon requests coming via phone, email or internal system.

ROLE IN TERMS OF TASKS

• Responding to inquiries on a specific problem with a payroll or/and related issues
• Being an administrative support for a payroll team
• Reporting & preparing analysis, translating documents etc.
• Gathers relevant information and inputs the evidence required IT system
• Ensures and oversees that referral information/issue is appropriately forwarded to a relevant service/person
• Follows-up with customers on issues that cannot be resolved immediately

WHO WE ARE LOOKING FOR

• We are seeking for candidates who are eager to learn new things and willing to grow and develop themselves.

Requirements:

• Customer service attitude
• English language - intermediate
• German language - fluent
• Excellent Communication skills (verbal and written)
• Experience in troubleshooting and problem-solving skills
• Ability to multitask
• High school diploma

WE OFFER

• Competitive salary and an annual bonus
• Friendly international environment
• 5 weeks of vacation per a year
• Pension plan
• Leisure time benefits (variety company discounts, e.g. MultiSport Benefit Card)
• Meal tickets, Free beverages
• Engagement activities

At ADP, you will have the potential to continually progress, within one global organization.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.

Can role be virtual?