Manual QA Engineer (Frontline Feature & Support Testing)

HeadSpin

Role Summary

Performs deep functional, exploratory, and customer-focused testing for new features and production issues.

Key Responsibilities

  • Execute manual testing
  • Create high-quality test cases (Test Plans, traceability)
  • Validate backend data using:
  • SQL Server Management Studio
  • Validate file integrations using:
  • Using internal tools
  • Capture evidence and defects:
  • Using internal tools
  • Perform:
  • Exploratory testing
  • Feature Testing
  • Regression Testing
  • Assist with UAT as needed
  • Workflow validation across distributed systems.
  • Validate document outputs and compliance workflows using:
  • Azure Document Intelligence
  • Reproduce and validate customer issues
  • Coordinate with automation engineers to develop and review tests – In addition, has the desire to learn automation with AI tooling.
  • Frontline support for hot fixes and patches
  • Demo new features and fixes to Compliance, Customer or Product teams.

Required Skills

  • Strong manual testing experience
  • Excellent attention to detail
  • Ability to test complex workflows

Nice to Have

Mortgage/FinTech experience.

Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin, please treat it as fraudulent and report it immediately to hr@headspin.io

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Confirmed 12 hours ago. Posted 6 days ago.

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