Zendesk

Job Description

Are you a passionate and curious student looking to kickstart your career in software engineering? Zendesk is offering a 3-month paid, full-time internship in our Product and Engineering Organization based in Kraków, Poland. This in-office role will run from July to early October 2026, and the best interns will be offered a full-time position after completion.

About the Internship

As an Intern Software Engineer at Zendesk, you’ll collaborate with talented engineers across the globe to build scalable, high-performance products and services. You will:

• Pair with experienced engineers to understand our technology stack and architecture.
• Ship your code to production continuously and improve the experience of tens of thousands of Zendesk customers.
• Use metrics and distributed tracing to instrument changes.
• Gain hands-on experience with real-world challenges and cutting-edge technologies.
• Learn a ton and enjoy what you do every day!

This internship will focus on building applications, enhancing your skills, and providing on-the-job experience to develop your engineering knowledge further. We value individuals who are flexible, adaptable, and eager to learn.

What You’ll Work On

Based on your preference and skillset you’ll be able to choose an internship in one of the teams working in different different areas and using various programming languages i.e.: Ruby on Rails, Java, Scala, PHP, Golang (you don’t need to be proficient in them but have the desire to learn!).

What You’ll Gain

By the end of your internship, you will have developed skills to become a successful software developer, including:

• Problem-solving and delivering simple, elegant solutions to complex challenges.
• Writing reliable, maintainable, and high-quality code.
• Collaborating with teammates across different time zones and nationalities.
• Working with a variety of technologies in an agile development environment.
• Engaging in activities and volunteering opportunities with fellow interns.

Who You Are

Basic Qualifications:

• Currently enrolled in a Computer Science or related degree program.
• Preference for students in their penultimate (junior) year.
• Basic coding skills in at least one programming language (e.g., Ruby on Rails, Java, Scala, PHP, Golang) and a willingness to learn more.
• Authorized to work in Poland (Zendesk does not provide visa sponsorship for this internship).
• Located in Kraków for the full duration of the internship.

Why Zendesk?

At Zendesk, diversity, equity, and inclusion are at the heart of our culture. We believe in fostering a workplace where everyone belongs, and our Employee Communities help create a supportive and inclusive environment.

This is more than an internship—it’s an opportunity to learn, grow, and make an impact. Ready to take the next step? Apply now!

#LI-JJ2

The Poland annualized base salary range for this position is zł98,280.00-zł98,280.00. Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors. This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.