TeKnowledge

Overview

We’re seeking a Senior Manager: Quality Assurance to define and drive the quality strategy across enterprise-grade software platforms, ensuring the delivery of robust, high-performing, and secure digital products. Operating across mobile applications, APIs, partner integrations, and cloud/hybrid infrastructure, this role provides leadership over functional, regression, integration, and non-functional testing practices. The Senior QA Manager leads cross-functional QA teams, embeds shift-left practices in Agile and DevOps workflows, and ensures quality gates are met at every phase of delivery.

At TeKnowledge, your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead and tech empowers.

You’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.

Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world.

Why You’ll Enjoy It Here:

• Be Part of Something Big – A growing company where your contributions matter.
• Make an Immediate Impact – Support groundbreaking technologies with real-world results.
• Work on Cutting-Edge Tech – AI, cybersecurity, and next-gen digital solutions.
• Thrive in an Inclusive Team – A culture built on trust, collaboration, and respect.
• We Care – Integrity, empathy, and purpose guide every decision.

We’re looking for innovators, problem-solvers, and experts ready to drive change and grow with us.

We Are TeKnowledge. Where People Lead and Tech Empowers.

Responsibilities

Test Automation & Engineering

• Lead the design, development, and maintenance of test automation frameworks for functional, integration, regression, and performance testing.
• Integrate automated tests into CI/CD pipelines using tools such as Azure DevOps, Jenkins, or GitHub Actions.
• Enforce shift-left QA practices and quality gate definitions across cross-functional teams.
• Utilize automation and observability tools like Selenium, Appium, JMeter, Postman, Sentry, Firebase Crashlytics, and App Center.

Application & API Testing

• Oversee testing of mobile applications and APIs, including managing test data, mocking/stubbing services, and ensuring environment consistency.
• Ensure robust end-to-end test coverage and production parity for QA environments.

QA Strategy & Leadership

• Define QA strategy, quality KPIs, and SLA/SLO-based defect handling policies aligned with business objectives.
• Lead testing strategy for infrastructure transitions, platform migrations, and Disaster Recovery validations.
• Mentor and manage QA teams to cultivate a culture of preventive QA and continuous improvement.

Cloud & Infrastructure QA

• Oversee QA across cloud-based and hybrid infrastructure environments, including on-prem to Azure migrations.
• Validate DR readiness, platform cutovers, and performance scaling scenarios.

Cross-Functional Collaboration

• Partner with engineering, product, and DevOps teams to integrate automated testing into CI/CD pipelines.
• Serve as a key stakeholder in Go/No-Go decisions during critical migration phases.
• Ensure traceability between requirements, test cases, and production defects.

Qualifications

Education & Certifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (mandatory).
• Advanced degrees or management certifications (e.g., PMP, Agile Leadership) – advantageous.
• Professional Certifications (preferred/required): ISTQB Advanced Level (required), Agile Testing Certification (e.g., ICP-TST) advantageous.

Experience

• 8+ years’ experience in Quality Assurance, including 3+ years in a QA leadership role.
• Proven experience managing distributed teams and complex system landscapes.
• Strong track record in test automation, cloud/hybrid QA, and platform migration readiness.

Technical Skills

• Testing & Automation Frameworks: Selenium, JMeter, Postman, Cypress, Appium.
• CI/CD & Test Integration: Azure DevOps, Jenkins, SonarQube, Allure, GitHub Actions.
• Mobile & API Testing: Firebase Test Lab, App Center, Swagger/Postman.
• Test Data & Environment Management: Wire Mock or equivalent middleware for mocking endpoints.

Core Skills & Competencies

• Strong leadership and mentoring capabilities within QA teams.
• Deep understanding of shift-left testing, automation best practices, and quality governance.
• Ability to collaborate cross-functionally with engineering, product, and DevOps teams.
• Analytical mindset with focus on metrics, defect tracking, and continuous improvement.
• Results-driven and proactive in ensuring platform reliability and quality excellence.