About the Hiring Team

Tencent Overseas IT has the mission to empower Tencent’s rapid global growth with future ready, global IT platforms, applications and services. We are chartered to lead the Overseas IT strategy, architecture, roadmap and execution. Satisfying our internal/external customers and becoming a world class global IT team are our top aspirations.

What the Role Entails

• Develop the Microsoft 360, support IT automation including Service Now development, IT helpdesk support, and integration
• Gather business requirements, analyze the process, provide conceptual and detailed design to meet business needs.
• Collaborate with UI/UX design team to enhance the user interface and user experience of our enterprise applications.
• Assist in the development and testing of application integrations to ensure seamless functionality across platforms.
• Contribute to the design and prototyping of new application features and enhancements.
• Document and report bugs and issues found during testing and work closely with developers to ensure timely resolution.
• Support project management activities, including task tracking, documentations, and communication with stakeholders.
• Participate in team meetings, brainstorming sessions, daily standup call and design reviews to contribute ideas and insights.

Who We Look For

• Currently enrolled in a U.S. university, pursuing a degree in Computer Science, Engineering, Information Systems, or a related field.
• Strong understanding of software development principles and API integrations (SOAP, REST, XML, JSON, OAuth, etc.).
• Proficiency in Java, JavaScript, XSLT, or similar languages.
• Experience with IT Software Asset Management (ITAM) in ServiceNow, including end-to-end business flows and API-based system integrations.
• Familiarity with Agile methodologies (Scrum, Waterfall, etc.), Jira, Confluence, and ITSM tools like ServiceNow.
• Ability to work independently and collaborate with cross-functional, global teams.

The expected base pay range for this position in the state(s) listed above is $40.39- $57.70/hour. Actual pay is based on market location and may vary depending on job-related knowledge, skills, actual location of work, and experience. This position will be eligible for 1 hour of paid sick leave for every 30 hours worked, and up to 13 paid holidays throughout the calendar year. Subject to the terms and conditions of the applicable plans then in effect, full time interns are also eligible to enroll in the Company-sponsored medical plan.

Location State(s)

US-California-Palo Alto

The expected base pay range for this position in the location(s) listed above is $27.00 to $57.70 per hour. Actual pay may vary depending on job-related knowledge, skills, and experience. This position will be eligible for 1 hour of paid sick leave for every 30 hours worked and up to 13 paid holidays throughout the calendar year. Subject to the terms and conditions of the applicable plans then in effect, full-time interns are also eligible to enroll in the Company-sponsored medical plan.

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.