North Mississippi Health Services

• JOB SUMMARY**

The Nursing Assistant/Unit Coordinator/Monitor Tech at North Mississippi Health Services plays a vital role in medical record maintenance, patient care, secretarial/clerical/administrative tasks, inventory control, and communication within the nursing unit. They demonstrate strong leadership skills, prioritizing work assignments, and handle various responsibilities efficiently, contributing to a safe patient environment. The role involves interpreting rhythms and patterns from monitoring devices and reporting relevant information to the RN/CN, thereby ensuring timely and accurate patient care.

• JOB** **FUNCTIONS**

Coordination: * Effectively and efficiently coordinates the activities of the nursing unit. * Assists with all admissions, discharges, transfers and changes within the unit utilizing the electronic patient tracking system, electronic medical record, and cardiac monitoring system. Clerical: * Performs a variety of office, secretarial and other related duties both within and in support of assigned unit. * Manages all intake and outbound documents. * Handles incoming and outgoing communications. * Effectively and efficiently answer patients’ call lights/requests and reports requests to appropriate personnel. Patient Care: * Performs tasks related to routine patient care within an assigned unit under the supervision of a Registered Nurse. * Assists with patient’s plan of care by providing and/or assisting with activities of daily living, including but not limited to personal hygiene, grooming, mobility, and comfort. * Effectively and efficiently coordinates daily patient care activities on the nursing unit. * Assists nursing staff to better facilitate patient admissions, discharges, and transfers. * Performs a variety of duties both within and in support of assigned unit as delegated by nursing staff. * Responds to patient’s call lights/requests and reports to appropriate personnel when necessary. * Assists patients in meeting nutritional needs, including but not limited to assisting with feeding, providing fluids and supplements. * Inventory Control: * Orders, stocks, and replenishes unit supplies and necessary equipment in a cost efficient manner. * Participates in identifying unit financial responsibility during budget preparation. * Assists with keeping unit within its budget restraints. Communication: * Communicates patient information, concerns, or issues to appropriate interdisciplinary team member(s). * Facilitates and directs communication among visitors, employees, and physicians within assigned unit. * Facilitates unit communication including, but not limited to, telephones, intercom system, call light system, computers, etc. and relays information as appropriate. * Communicates patient information, concerns, or issues to appropriate interdisciplinary team member(s). Customer Service: * Greets and assists all customers, physicians, patients, visitors and employees in a friendly and efficient manner. * Ensures a safe and clean environment for patients and health care team. * Welcomes visitors to the unit by greeting them, answering questions, giving directions, and referring inquiries as appropriate to nursing staff. * Answers telephone and directs calls and inquiries to the appropriate department or staff member. * Polite and friendly in all interactions whether by phone or in person. Reporting/Recordkeeping: * Facilitates effective communication between disciplines by providing organized medical records. * Assures timely and accurate access to pertinent patient data. * Maintains unit-specific records/reports (i.e. unit log books, staffing sheets, monitor assignments etc.) as assigned. Documentation: * Documents care provided using worksheets and/or the electronic medical record. Monitor Interpretation: * Responsible for monitoring patient heart rates and rhythms. * Must be able to observe and analyze irregular patterns/changes in patient heart rate/rhythm and report it to appropriate staff. * Must be able to monitor multiple patients simultaneously utilizing monitoring equipment. * Responsible for recognizing when equipment needs professional maintenance or attention from nursing staff. * May be responsible for cleaning and maintaining monitoring equipment (replacing batteries, cleaning leads, etc.). Regulation: * Adheres to professional standards, behavioral standards, and hospital policies as set forth by the organization. * Complies with applicable Local/State/Federal policies/procedures/guideline/regulations/laws/statues. * Maintains confidentiality by protecting personal healthcare information of all patients.

• QUALIFICATIONS**
• Education**
• High School Diploma or GED Equivalent or equivalent. Required
• Licenses and Certifications**
• CPR - Cardiac Pulmonary Resuscitation
• Work Experience**
• Knowledge Skills and Abilities**
• Working knowledge of computers and software programs; required * Must meet and maintain education requirements upon hire and annually as determined by unit and Continuing Education Department * Completes rhythm interpretation courses as required by unit and Continuing Education Department. * Working knowledge of office equipment (i.e. telephones, fax machines, scanners, computers etc.); required * Excellent organizational and communication (written and verbal) skills required * Knowledge of medical terminology and rhythm interpretation preferred * Excellent interpersonal skills required * Must be able to prioritize patient care, carry out assigned duties and report and/or document same utilizing worksheets and electronic medical record. * Assumes additional duties as delegated or needed. * Anticipates resources needed and prioritizes work assignments * Ability to multi-task and manage multiple interruptions while performing duties * Initiates and follows through with work assignments, self-motivated * Job requires frequent interactions with patients, family members, nurses, physicians, visitors, and other staff members. * Must have effective written and verbal communication skills * Must reflect a positive, caring attitude toward clients, patients, staff and the public. * Must have excellent customer service skills, both in person and by phone
• Physical Demands**

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * **Standing****.** Constantly * **Walking****.** Constantly * **Sitting****.** Occassionally * **Lifting/Carrying****.** Frequently 50 lbs * **Pushing/Pulling****.** Frequently * **Climbing****.** Occassionally * **Balancing****.** Occassionally * **Stooping/Kneeling/Bending****.** Occassionally * **Reaching/Over Head Work****.** Occassionally * **Grasping****.** Frequently * **Speaking****.** Constantly * **Hearing****.** Constantly * **Repetitive Motions****.** Constantly * **Eye/Hand/Foot Coordinations****.** Frequently

• Benefits** **A****vailable** * Continuing Education * 403B Retirement Plan with Employer Match Contributions * Pet, Identity Theft and Legal Services Insurance * Wellness Programs and Incentives * Referral Bonuses * Employee Assistance Program * Medical Benefits * Dental Benefits * Vision Benefits * License + Certification Reimbursement * Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance * Employee Discount Program * Other: * Early Access to Earned Wages * Tuition Assistance * Relocation Assistance * Paid Time Away * Special Employee Rates at NMMC Wellness CentersAt North Mississippi Health Services, our mission is to “continuously improve the health of the people of our region.” We aim to “provide the best patient and family-centered care and health services in America.” We believe that fulfilling our mission and vision calls us to embrace the best people who form incredible connections with our patients and families.

We take pride in celebrating everything that makes you unique—your talents, perspectives, and passions. At North Mississippi Health Services, we believe in connecting your passion with a purpose. You know what connected feels like when you are part of our team.

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