Molex

Your Job

Quality Assurance Engineer / Customer Quality Engineer

Our Team

Established in 1938, Molex is one of the world’s largest manufacturers of interconnect products and system solutions for cables, connectors, media modules, Ethernet switches and gateways.

Molex is leveraging long-standing expertise and deep experience in high-speed networking, datacom, factory automation and automotive solutions to enable the foundation of the connected and autonomous vehicle. With innovative, end-to-end data solutions for automated driving and connected vehicles in a full hardware and software network Molex is redefining the car of tomorrow.

What You Will Do

• Manage customer QNs (alerts/claim/derogation):
• Receive QN
• Create QN report
• Contact customer (or Customer service) for further information
• Send samples of defective parts back to Molex or relevant supplier
• Assist in establishing the root cause of the problem and preparing 8D reports
• Verify the 8D provided by manufacturing plant. The quality of the 8D’s must be rated in accordance with our standard
• Manage customer portals where applicable
• Make an initial analysis of customer returned parts, including returns from OEM customers (0km failure) as well as returns from market (Field claim), and lead further analysis.
• Work with manufacturing plants and suppliers to make resolution of quality issues using 8D methodology. Represent Molex to make correspondence with customers and submit 8D report.
• Organize sorting actions on the customer side at minimum cost. Follow up the sorting costs as soon as sorting approval is provided.
• Create quality related reports for internal and external needs, e.g. internal quality reports, quality presentation to customers and so on.
• Understand, support and contribute to current Molex Total Quality Management (TQM), Six Sigma, International Standards Organization (ISO) and Environmental, and/or Health and Safety (EH&S) Management Systems by following stated policies and procedures.
• Perform other related duties as assigned by management.

Who You Are (Basic Qualifications)

• More than 3 years’ experience as a quality engineer in the automotive field.
• Written and verbal English communication skill to facilitate team meeting with global members.
• Ability to travel both domestic and international (US/China/PHL/MEX). 25% travel expected.
• Japanese: Native level
• English: Native level or Upper Business Level

What Will Put You Ahead

• Knowledge of automotive electronics components
• Quality audit methodology knowledge and experience, e.g. certified auditor.
• Bachelor’s or master’s degree in electrical or mechanical engineering
• International assignment / overseas work experience
• Experience working with Japanese OEMs of automotive field

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.