Johnson Controls

Job Description

What You Will Do:

As Senior Sales Engineer, you will be responsible to achieve Controls sales target and profit margin and ensure timely collection of payment, provide timely quotation to all customers to improve the competitiveness of equipment sales, provide customer service to contractors, consultants and end-users in order to maximize equipment sales and customer satisfactions, and ensure that the target set is achieved, also you will train and guide the subordinates to be able to work independently and capable to succeed the position eventually (for Senior Sales Engineer).

How You Will Do It:

• To achieve Key Result Area (KRA) set.
• To generate and submits accurate quotation, forecast on sales & collection on a regular basis and reports expenses in accordance with Company Policy.
• To liaise with the customers on the secured projects to implement and carry out the scope of supply as stated in the purchase order and generate billing/invoice accordingly.
• To build and maintain strong relationships with all customers by maintaining regular calls and visits. Make formal presentations to customers and the industries as required.
• To maintain the existing customers base and develop new customers base from time to time in order to have a continuous business expansion.
• To maintain constant field intelligence, feeds back pertinent information concerning competitors’ activities, products, prices, promotional programs and results as applied to York and competitive activities.
• To liaise with sales / service administrator and finance department pertaining to the computerized system, timely collection of payments (Credit Officer) from customers, credit issues and maintaining good customer credit profile.
• To ensure establishment of credit facilities for new customer (if necessary) and collection.
• To ensure accurate and timely response to all customers at all time.
• To maintain close relationship with dealers, consultants and end users.

What We Look For:

• Minimum Degree in Mechanical / Electrical / Electronics Engineering or equivalent.
• At least minimum 8 years of working experience in the related field, HVAC knowledge, strong exposure in Retrofitting and sales experience are required for this position.
• Basic understanding on SAP operations will be advantageous.
• Required skill(s): Communication skills (verbal & written), presentation, sales, project management, negotiation, foster teamwork, interpersonal skills, prioritize options, good analytical skills and good administrative skills

What you will do

• Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service.

How you will do it

• Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities Support proposals to support recommendations and solutions.

Diversity & Inclusion

Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.