Marriott

INTERNSHIP POSITION DESCRIPTION

• Systems Management of Windows 2016/2019/2022 Server Operating Systems and VMWare ESXI v7.0/8.0 environments
• Security Patch deployment of desktops and servers including restarts.
• Imaging of Desktop Operating Systems and Desktop Management.
• Complete Guest In Room Technology audits, WI-Fi testing and reporting of incidents.
• Setup of Company Outlook email and approved mobile devices.
• Assist with the completion of company audit requirements and System Access Management (User ID) record up keeping.
• Compliance to all of the Company’s technical standards and policies.
• Support and compliance to company PCI (Payment Card Industry) initiatives and standards.
• Updating of technical documentation including network diagrams and contingency plans.
• Perform updates and maintain Property IT Asset Tracking records.
• Work in an IT Cluster team environment and performing onsite and remote support tasks as required.
• Maintain a high level of communication with all Marriott IT Associates providing updates on tasks assigned in a timely manner.
• Champion Net70 initiatives including guest contact during peak periods and data analysis.
• Active participation on weekly/ bi-monthly calls with other Australia IT Cluster Associates and Asia Pacific Marriott IT teams.
• Be available to assist with other hotel departments if called upon for miscellaneous duties.

SKILLS REQUIRED (TECHNICAL/ SOFT SKILLS)

• System-related professional certifications desired.
• Demonstrated skills in support of applications, hardware, operating systems, and telecommunications.
• Ability to multi-task effectively while setting priorities and meeting deadlines.
• Functions well in a matrix management environment
• Demonstrated skills in trouble-shooting and resolving problems around PCs, operating systems, servers, peripherals, etc.

INTERNSHIP LEARNING OBJECTIVES

• Gain insight into a busy Hotel IT Cluster environment that supports multiple hotels and offices
• Understand the trouble shooting techniques used to support both Hotel and managed offices team members
• Become familiar with Hotel Departments and the key role that the IT Discipline plays in supporting the business
• Focus on attention to detail and communication to deliver a superior level of support to Marriott Associates and our valued customers
• Participate and partner with IT and hotel teams on key IT projects being initiated

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.