At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

What is HR Shared Services Team responsible for?

HR Shared Services maximizes global HR efficiencies, creates capacity for the HR division, increases global process consistency, and improves the customer experience across the enterprise. As the first point of contact for tier-one client needs, HR Shared Services provides broad support for our technology solutions, as well as operational and business administration support.

The Intern will support the HR Shared Services team, which acts as the first point of contact for resolving HR-related inquiries and requests submitted via email or the employee self-service platform, askHR. In this role, the Intern will also have direct contact with candidates, employees, making strong communication skills, confidence, and an open, approachable attitude essential. This position involves assisting in the delivery of timely and accurate HR services while maintaining a strong customer-focused approach.

What are the ongoing responsibilities of Intern – HR Shared Services?

• Support administrative tasks across the employee life cycle for Poland.
• Schedule interviews and post job openings for the Europe region.
• Supporting team with other tasks related to daily operations (e.g. HR invoice processing, employee files, employee references, visa letters).
• Collaborate with HR team members to resolve employee inquiries through ServiceNow related to HR policies, procedures, and Workday.
• Deliver high-quality support aligned with internal service standards.
• Participating in ad-hoc projects and initiatives, collaborating with various internal teams across regions.

What ideal qualifications, skills & experience would help someone to be successful?

• Student Status
• Work Availability: Able to commit 25-30 hours per week.
• Languages: Fluent in both English and Polish.
• Communication: Strong verbal and written communication skills, with the ability to interact professionally with candidates, employees, and internal teams.
• Organization & Time Management: Detail-oriented with excellent organizational skills and the ability to manage time effectively in a fast-paced, team-oriented environment.
• Prioritization: Capable of managing multiple tasks and meeting deadlines.
• Cultural Awareness: Comfortable working in a multicultural environment and collaborating with international teams.
• Interpersonal Skills: Diplomatic and professional, with strong interpersonal abilities.
• Technical Skills: Intermediate proficiency in Microsoft Office, with a focus on Excel and Outlook.
• Experience: No prior professional experience required; however, relevant internships or experience are a plus.

Experience our welcoming culture and reach your professional and personal potential!

Building teams with diverse skills, backgrounds, and experiences has always been important to us. Cultivating an inclusive culture where employees feel safe to share their voices is not only beneficial for our people, but also drives innovation and enables us to deliver better client outcomes. So, no matter your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We will provide you with tools, resources, and learning opportunities to help you excel in your career and personal life.

Hear more from our employees

We want our employees to be at their best. By joining us, you will connect with a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for staying physically and mentally healthy, saving for life's adventures, taking care of your family members, or making a positive impact in your community, we aim to have you covered.

Learn more about the wide range of benefits we offer at Franklin Templeton in Poland

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.

Franklin Templeton is committed to maintaining an ethical, transparent, and accountable work environment, which contributes to the integrity and success of the organization. We encourage the reporting of any known or suspected violations of national as well as EU laws through appropriate reporting channels available internally and externally. We ensure that whistleblowers who report such breaches are protected from retaliation and provided with safe and confidential reporting mechanisms.

Please see the procedure below – both in Polish and English