Texas Department of Transportation

Maintenance Support Tech II-IV - Waco - (2501628)

Position Information

TxDOT's Waco District is looking for a Maintenance Support Tech II-IV, based out of our McLennan Maintenance Office. This position performs administrative support-related work in a maintenance office. Work requires contact with private entities. Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor.

We have a diverse workforce of over 13,000 employees statewide. If you want to build an exciting career, apply for this position!

The Texas Department of Transportation reserves the sole right in determining the level of position based on the applicant's work experience, education, skill level, and all other appropriate factors, and based on business needs.

Salary Plan/Grade:

Maintenance Support Tech II: A15 ($38,976.00-$58,045.00/yearly)

Maintenance Support Tech III: A17 ($42,976.00 - $64,469.00/yearly)

Maintenance Support Tech IV: A19 ($48,244.00-$76,028.00/yearly)

Minimum Salary

: 38,976.00

Maximum Salary

: 76,028.00

Pay Basis

: Yearly FLSA Status: Nonexempt

Work Locations

:

Waco Area Office

7479 BAGBY AVE

Waco 76712

Travel

: Yes, 10 % of the Time Shift: Day Job Shift Details: Mon-Thurs, 7am-5:30pm Location Flexibility: Onsite

Benefits and Perks

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

• Retirement Plans
• Alternative and/or Flexible Work Schedules
• Paid Leave and Holidays
• Health Premiums paid at 100% for Full-Time Employees
• On-the-Job Training
• Tuition Assistance Program
• Holistic Wellness Program with Leave Incentives
• Career Development and Advancement Opportunities
• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

For a complete list of our total compensation package please visit our website at: Total Compensation Package

To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)

Position Description

Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with high-level managers, executives, governmental officials and private entities. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence.

Essential Duties:

Maintenance Support Tech II:

• Maintains materials inventory
• Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant
• Assists district personnel with annual inventory of supplies, stockpiles and minor equipment
• Maintains radio contact with field units; responds to assists with emergency situations as required
• Prepares and distributes correspondence
• Processes and receipts and invoices for payment

Maintenance Support Tech III:

In addition to the above:

• Creates and maintains related activity logs, files, and reports on services
• Evaluates and researches information to solve customer service problems
• Inputs and maintains daily production reports and compiles monthly reports for manager
• Coordinates with district personnel with annual inventory of supplies, stockpiles and minor equipment
• Edits correspondence, reports, forms, and documents for proper format, spelling, grammar, punctuation, typographical errors, syntax, style, sentence structure, content, and clarity
• Maintains calendars for department personnel to include scheduling meetings, coordinating and making appointments, and travel arrangements
• Performs other job responsibilities as assigned

Maintenance Support Tech IV:

In addition to the above:

• Composes and prepares correspondence and applicable recurring or special one-time reports and/or confidential and sensitive communications
• Provides information and assistance pertaining to procedures, laws, rules and/or regulations; refers customers to appropriate source for problems or questions; processes special applications and reports
• Provides technical assistance to others in using personal computer and/or software applications
• Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services on adjustments needed
• Provides assistance to the public

Minimum Qualifications:

Maintenance Support Tech II:

Education: High School Grad or Equivalent in general education.

Experience: 1 year in administrative or clerical support, customer service, or related experience. (Experience can be satisfied by full time or prorated part time equivalent). College education and/or relevant technical training may be substituted for experience on a year per year basis. Substitutions for Minimum Qualifications

Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle.

Maintenance Support Tech III:

Education: High School Grad or Equivalent in general education.

Experience: 3 years in administrative or clerical support, customer service, or related experience. (Experience can be satisfied by full time or prorated part time equivalent). College education and/or relevant technical training may be substituted for experience on a year per year basis. Substitutions for Minimum Qualifications

Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle.

Maintenance Support Tech IV:

Education: High School Grad or Equivalent in general education.

Experience: 4 years in administrative or clerical support, customer service, or related experience. (Experience can be satisfied by full time or prorated part time equivalent). College education and/or relevant technical training may be substituted for experience on a year per year basis. Substitutions for Minimum Qualifications

Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle.

Competencies:

Maintenance Support Tech II:

Considerable knowledge of...

• Office management practices and procedures
• Automated record-keeping methods

Proficient skill in...

• Maintaining a safe and effective working relationship with others

Ability to...

• Follow verbal and written instructions

Maintenance Support Tech III (in addition to the above):

Extensive knowledge of...

• Purchasing methods and procedures

Expert skill in...

• Maintaining effective working relationship with others
• Dealing courteously and effectively with the public
• Using computers, applicable programs, applications, and systems

Other attributes...

• Maintains composure when handling problems, stressful situations, continuous change, or unexpected developments

Maintenance Support Tech IV (in addition to the above):

Expert skill in...

• Composing correspondence and technical documents
• Preparing and maintaining confidential and sensitive records, files, and reports

Other attributes...

• Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision
• Protects sensitive and confidential information

Physical Requirements and Working Conditions:

• Sedentary work: Lift up to 10lbs at a time and occasionally carry files/small tools
• Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs
• Standing-prolonged periods of time
• Repetitive Motion- substantial movements of the wrists, hands, and/or fingers
• Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

Conditions of Employment:

Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT)

Job

: Exec/Admin/Clerical/Legal

Schedule

: Full-time

Employee Status

: Regular

Job Type

: Standard

Job Level

: Non-Management

Job Posting

: Jun 10, 2025, 6:54:30 PM

Unposting Date

: Jun 26, 2025, 4:59:00 AM

State Job Title/s: Administrative Assistant IV-VI State Job Code/s: 0156, 0158, 0159

Military Occupational Specialty (MOS)

TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.

To view the MOS codes please click on link below and click on the appropriate occupational category.

https://hr.sao.texas.gov/CompensationSystem/JobDescriptions

Applicant Information

The Texas Department of Transportation is an Equal Opportunity Employer.

If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.

Please click this link to read the information for applicants: Additional Applicant Information

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