This role ensures that customer-specific requirements for revolving doors and access automation products are accurately understood, documented, and smoothly integrated into the production process.
A job that matters: Your Tasks
1. Technical Support for Customized Product Solutions & Logistics Assistance:
- Act as the technical liaison for clients, assisting with inquiries regarding product modifications, customization options, technical feasibility, and delivery coordination.
- Collaborate with clients, application engineers, and logistics teams to refine customer-specific requirements and translate them into actionable production and delivery plans.
- Assist in the logistics of customized products, including coordinating shipping schedules, tracking deliveries, and ensuring timely and accurate dispatch to clients.
2. Technical Documentation & Specifications:
- Prepare and update technical documentation, including detailed production drawings, customization specifications, and tailored work instructions.
- Create or modify 2D CAD drawings for customized solutions and assist with client approvals .
3. Procurement Coordination:
- Work closely with the procurement team to align material specifications and ensure that required components are available for customized production.
- Provide technical input to procurement to support material sourcing for unique or tailored product components.
An experience that matters: Your Skills
- Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or a related technical field.
- Proficiency in CAD software (AutoCAD, SolidWorks, or similar) for creating and modifying 2D technical drawings.
- Familiarity with ERP systems and material planning processes.
- Excellent communication and teamwork skills for effective collaboration with clients, engineers, and production teams.
- English proficiency is required; knowledge of German is an advantage.
- Technical Communication: Ability to clearly explain technical requirements and solutions to both clients and internal teams.
- Cross-Functional Collaboration: Work effectively with procurement, production, and engineering to ensure smooth customization implementation.
- Adaptability: Manage multiple customization projects while maintaining accuracy and meeting production timelines.
A workplace that matters: Our offering
- Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust
- Attractive remuneration package
- 25 days paid annual leave
- Additional health insurance
- 200 BGN food vouchers
- Public transportation card
- Multisport card
- Free lunch at the office
- Employee referral program
- Training and mentorship programs
- 24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests
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