Rutgers University

Recruitment/Posting Title Program Coordinator I

Job Category URA-AFT Administrative

Department Athletics Mktg & Communication

Overview

The Rutgers Division of Intercollegiate Athletics sponsors 24 intercollegiate sports, comprised of 14 women’s and 10 men’s programs, that compete at the Division I level. The Scarlet Knights are members of the prestigious Big Ten Conference, the nation’s premier academic and athletic conference, after officially joining the league on July 1, 2014. Known as “The Birthplace of College Football, Rutgers hosted Princeton on Nov. 6, 1869 in the first intercollegiate football game, with RU earning a 6-4 victory.

Posting Summary

Rutgers, The State University of New Jersey is seeking a Program Coordinator I for Athletics Marketing & Communication. This position works under the supervision of the Associate Athletic Director of Marketing.

Among the key duties of the position are the following:

• Handles administration of database marketing campaigns through the use of AdobeCampaign, Salesforce CRM (Customer Relationship Management system) and other systems in the ticket marketing, sales and service ecosystem.
• Serves as marketing contact for assigned sports with oversight of planning and promotional efforts, fan experience and game day.
• Manages all email/text communication to the Rutgers fanbase including content creation, segmentation, scheduling, engagement and tracking return on investment while working with additional external units (R Fund, SAMCO, Scarlet Knights for Life, Communications, etc.).
• Serves as the primary contact between Athletic Ticket Office and our ticket vendor’s marketing automation team.

FLSA Nonexempt

Grade 04

Salary Details

Minimum Salary 57356.00

Mid Range Salary 71372.00

Maximum Salary 85388.00

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits
• Life insurance coverage
• Employee discounts programs

For detailed information on benefits and eligibility, please visit: http://uhr.rutgers.edu/benefits/benefits-overview.

Position Status Full Time

Working Hours (per week)

Standard Hours 37.50

Daily Work Shift

Work Arrangement

Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.

Union Description URA-AFT Administrative

Payroll Designation PeopleSoft

Seniority Unit

Terms of Appointment Staff - 12 month

Position Pension Eligibility ABP

Minimum Education and Experience

• Bachelor’s degree and two (2) years of experience in marketing, ticketing or or database management in intercollegiate athletics, or an equivalent combination of education and/or experience.

Certifications/Licenses

• A valid driver’s license would be required for this position; Use of personal vehicle in order to travel for business demands.

Required Knowledge, Skills, and Abilities

• High level of communication skills, strong organizational skills and capable of handling multiple tasks at once.
• Over the course of a year, this position will successfully deliver 10mil+ emails to Rutgers Athletics constituents. It is important that this position has experience deploying email campaigns, has a firm understanding of the system utilized and extremely strong communication skills.

Preferred Qualifications

• Three (3) years’ experience in marketing, ticketing or database management in intercollegiate athletics.
• Bachelors degree in Business Administration, Marketing or Sport Management.
• Knowledge of Paciolan Ticketing System, Email & Marketing Automations.

Equipment Utilized

• Paciolan Ticketing System.
• Email marketing / marketing automation platform.
• CRM.

Physical Demands and Work Environment

• Lifting of boxes at times.
• Evening and weekend hours required.

Special Conditions

• Clean Driving Record.

Posting Number 25ST1209

Posting Open Date 06/10/2025

Special Instructions to Applicants

All applicants must complete and attach in the “Applicant Document” section under “Affirmation of Association with a Prospective Student-Athlete Form” the Affirmation of Association with a Prospective Student-Athlete form (provided in the link below)

https://scarletknights.com/documents/2019/9/13/IAWP_Affirmation_Fillable.pdf

Regional Campus Rutgers University-New Brunswick

Home Location Campus Rutgers University - New Brunswick

City New Brunswick

State NJ

Location Details

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