Navy Federal Credit Union

The DI&B Business Intel Analyst intern will utilize their systems-mindedness, data-savvy and eagerness to drive operational excellence to amplify our impact through evaluating our operational effectiveness and using a data-informed approach to increase efficiency and reporting capabilities.

This position will:

• Provide actionable business intelligence in consultation with management and the business unit for use in daily and strategic decision making.
• Apply industry best practices and standards to create optimum solutions that improve business performance.
• Conduct analysis to provide results/recommendations to management for department and enterprise-wide strategic initiatives.
• Assist in leading complex/difficult tasks with considerable latitude and scope.
• A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the “Intern Proof of Enrollment” section of the application.
• Experience in problem resolution including determining root cause, scope and scale of issues
• Experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
• Experience in market/consumer research, project management, and analysis in support of strategic planning initiatives
• Experience in managing cross-functional, multi-dimensional projects which have business risk and impact
• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Significant experience in demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems
• Desired - Significant knowledge of project lifecycles and management methodologies
• Advanced skill analyzing statistics and reports to determine business performance and trends
• Advanced skill identifying and analyzing business requirements and recommending solutions
• Advanced skill resolving conflicting requests and meeting changing requirements
• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
• Advanced skill maintaining accuracy with attention to detail and meeting deadlines
• Advanced research, analytical, and problem solving skills
• Advanced verbal and written communication skills
• Advanced database and presentation software skills
• Advanced word processing and spreadsheet software skills
• Evaluate operational efficiency and effectiveness
• Perform qualitative and quantitative analysis relating to operational functions, workflow, processes, and other business related issues
• Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets
• Obtain quantitative and qualitative data of business processes to analyze, determine and promote data driven decisions
• Design and document dashboards, reports, and thresholds to alert business unit to monitor business status and fluctuations
• Identify and assess business strategies and opportunities; develop appropriate analytical approaches
• Collect and analyze data; synthesize results of analyses, develop and make recommendations and alternatives based on the full spectrum of internal/external considerations.
• Build new and/or modify dashboards, reports and business intelligence solutions to meet business and system requirements
• Use business intelligence toolsets to gather, store, and provide access to data in assist management decision making
• Collaborate with business unit and management to conduct needs assessment to support organization strategies, tactics, and learning solutions that support business unit objectives
• Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results
• Collaborate with management to establish objectives, standards, and strategies for delivering updates and changes to reporting and analytical procedures
• Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements
• Compile, research and analyze trends in support of projects and initiatives
• Ensure the implementation of new and enhanced processes
• Identify and assess business strategies and opportunities; develop appropriate analytical approaches

Performs other duties as assigned