About BlaBlaCar
BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.
Your Mission
We are looking for an account manager B2B intern to join the Account/Ops B2B Team at BlaBlaCar Daily. Their mission is to support our clients in the implementation of our solution, the growth of carpooling journeys, and the sustainability of BlaBlaCar Daily as a transport solution for the region. You will be reporting to the B2B Communication Manager and working with a team of 9 people.
Your responsibilities
- Manage BtoB customer relations as part of our partnerships: in a one to many perspective, you will address welcome messages from our corporate customers and reply to our accounts questions in a quick & accurate manner
- Listen to their needs and questions and help them to understand the reports
- Ensure that our Salesforce database of clients B(2G)B2 is well set up
- Identify suggestions frequently made to the B2B customer service department and suggest improvements to your manager & communication manager.
Your qualifications
- Organization skills
- Prioritization skills
- Rigorous
- Full working proficiency in French and English
Fit with our BlaBlaPrinciples
- Thriving in a collaborative, fast-growing and innovative environment
- Ability to take ownership, aligned with business priorities
Nice to have:
- Experience with Salesforce
What we have to offer
- Hybrid working mode
- One holiday per month
- Local meal plan policy (Swile card)
- 50% transportation paid (Forfait Mobilité Durable)
- Free unlimited carpooling & bus rides
- Personal growth via trainings, mentorship, and internal mobility programs
- Regular team building events
- Mental health support through Moka.care
- 1 day off per year to test our product
- 1 day per year for social engagements with non-profits
Interested in joining the ride?
- a 45-min video-call with Maxime Gaudillière your Talent Acquisition to get to know you, understand your career expectations and answer your questions
- a fully remote exercise to evaluate your technical skills
- a 60-min video-call with Philippine Heron, B2B Lead Account Manager & Growth and Léo Davant, B2B Account Manager to discuss about your exercise
Our hiring process lasts on average 25-30 days, offers usually come within 48 hours.
BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your application.
Having an internship agreement from your school or university is mandatory. We won’t be able to proceed with your application otherwise.
BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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