North Mississippi Health Services

Job Summary

The Production Worker at North Mississippi Health Services is responsible for supporting all food service roles and needs to provide timely, safe, and quality food service. This includes food preparation, food merchandising, trayline management, inventory management, cash register management, and sanitation. This role engages strong communication and organizational skills to interface effectively internally and externally, to complete tasks with efficient use of time, budget, and resources, and to fulfill department operational activities and needs while ensuring a safe, compliant, and quality food service experience.

Job Functions

Basic Requirements:

• Properly prepares /cooks /re-thermalizes cold & hot foods to a high level of quality and ensure safe food.
• Follows recipes and instructions for proper use of equipment to ensure the best quality food as scheduled.
• Efficiently uses and supplies, utilizes proper portion controls, and leftovers techniques.
• Presents /merchandises all foods attractively in an eye appealing manner.
• Serves on tray lines, delivers /returns carts, ware & pot washing, mops floors, cleaning / sanitizes equipment.
• Assists with inventory, ordering, receiving and proper storage of foods.
• Assures high quality food for all types of food service, including café and catering.
• Greets customers and charges & registers all items consistently when assigned to the cash register.
• Makes change correctly and directs customers to other areas of service when assigned to the cash register.
• Interacts effectively with all customers displaying a friendly personality and willingness to help.
• Remains responsible for all monies entrusted into their care, never leaves cash drawer unlocked and unattended.
• Stocks all flatware and napkin areas; stocks all condiment stations and keeps cash register area clean.
• Remains responsible for maintaining, cleaning and stocking the entire cafeteria service area, including dining areas.
• Assists in washing of dishes, silverware, pots, pans, and rack dishes, as required.
• Participates in cleaning and sanitation of equipment and facilities.
• Maintains the physical area efficiently and effectively.
• Demonstrates adherence to NMHS’ Mission, Vision and Values Statement & to Service Excellence Standards and serves as a role model to staff.

Communications

• Assists in effective communication throughout the department, written and verbally.
• Strives to meet our all internal and external customer’s needs and expectations.
• Interacts in a polite way and responds appropriately with all internal & external customers.

Budget

• Assists in helping management meet budget. Must use food and supplies wisely.
• Uses their time wisely and adheres to the lunch and break schedule. Safe Food

Handling & Sanitation

• Follows proper food safety procedures and properly documents required monitors.
• Actively participates in FNS’s HACCP (Hazard Analysis Critical Control Points) Program.
• Cleans & sanitizes of all areas to meet the State Board of Health Standards.
• Assists in the keeping assigned HACCP monitors and all other departmental documents.

Qualifications

Education

• High School Diploma or GED Equivalent . Preferred

Licenses and Certifications

Work Experience

Knowledge Skills and Abilities

• Able to analyze and solve basic arithmetic problems and basic cash handling skills.
• Able to count change and bills.
• Possesses knowledge of registers.
• Possesses knowledge of food preparation techniques
• Able to work independently, without close supervision.
• Works with other staff effectively, participates as a team member.
• Follows the departments grooming, hand washing and food safety standards.
• Maintains a clean, safe, well-stocked work area.
• Seeks to improve services and products, and asks for customer feedback.
• Supports and participates in Quality Process Improvement activities.
• Uses their time and energy positively.
• Takes concerns to the person who has the authority to correct them.
• Reports maintenance issues to Facility Operations and to their immediate supervisor.
• Able to maintain confidentiality.
• Remains responsible for working well with all staff to accomplish work assignments.
• Interacts with all internal and external customers to provide high quality customer services in a timely manner.
• Maintains a high level of adherence to the Hospital’s Value Statement Values & Service Excellence Standards.
• Resolves customer complaints appropriately, timely and effectively.
• Remains responsible for having a high level of customer service.
• Regularly recognizes and acknowledges other staff members for a job well done.

Physical Demands

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing. Constantly
• Walking. Frequently
• Sitting. Rarely
• Lifting/Carrying. Frequently 50 lbs
• Pushing/Pulling. Frequently
• Climbing. Occassionally
• Balancing. Occassionally
• Stooping/Kneeling/Bending. Frequently
• Reaching/Over Head Work. Frequently
• Grasping. Frequently
• Speaking. Occassionally
• Hearing. Constantly
• Repetitive Motions. Constantly
• Eye/Hand/Foot Coordinations. Frequently

Benefits A****vailable

• Continuing Education
• 403B Retirement Plan with Employer Match Contributions
• Pet, Identity Theft and Legal Services Insurance
• Wellness Programs and Incentives
• Referral Bonuses
• Employee Assistance Program
• Medical Benefits
• Dental Benefits
• Vision Benefits
• License + Certification Reimbursement
• Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance
• Employee Discount Program
• Other:
• Early Access to Earned Wages
• Tuition Assistance
• Relocation Assistance
• Paid Time Away
• Special Employee Rates at NMMC Wellness Centers