Serve as true “Business Partner” to Chief Commercial Officers of both Enterprise and Mid-Market
Drive Training & Enablement across the Sales, Sales Operations, and Marketing teams
Oversee the development of new materials
Work with leadership to properly implement
Manage the onboarding process
Act as liaison between Sales and Deal Desk
Work with Sales to structure deals to maximize Annual Recurring Revenue (“ARR”)
Suggest creative payment solutions balancing customer needs and pricing policies
Review quotes to streamline process and ensure approval
Facilitate communication across the organization
Manage the Request for Proposals (“RFP”) process
Act as Project Manager by coordinating with other groups (P&E, Services, Sales, Finance, etc.)
Implement repeatable process, including prioritizing based on various factors (size, probability of winning, resources required, etc.)
Create repository of documents
Develop standard RFP response
Support Sales, Finance, and the rest of the organization with Reporting, including driving weekly package covering Pipeline, Bookings, etc.
Perform pipeline reviews and establish best practices and methodologies for forecast accuracy
Help with the preparation and communication of compensation plans
Work with Marketing, Sales and external provider on establishing a lead to Pipeline motion, including refining Ideal Customer Profile (“ICP”) and identifying good fit accounts
Analyze and review current customer licensing, products and usage and identify new revenue opportunities
Interface with Order Management to ensure accuracy of booked sales opportunities in the sales automation tool
Partner with Sales Managers and Account Executives/Managers to identify opportunities to increase revenue, improve salesforce efficiency, and scale our business effectively
Provide support to Partners & Alliances, which includes assisting other geographies (EMEA, APJ, LATAM)
Develop dashboard requirements to provide visibility to Alliances & Channels pipeline and transactions as well as performance against metrics.
Requirements
+7 years of proven experience of Sales Operations in a software sales organization
Organized, with excellent attention to detail and the ability to work in a fast-paced environment
Proficient in PPT, Word, and Excel
Experience with a CRM system
Has been in a role supporting Sales and Managing Sales Operations function
Strong listening, analytic and organizational skills
Team Player with positive attitude ready to work in a fast-paced environment
Excellent analytical and problem-solving skills with ability to drive conflict resolution
Solid interpersonal, written and verbal communication
Ability to work in an aggressive, fast paced environment managing multiple priorities
Must be hands-on with solid attention detail
Selling Software as a Service is a plus
Results Driven
Experience working for a Private Equity backed company (preferred)