Strategic Leadership and Program Development
- Provide leadership for the design, implementation, and continuous improvement of non-credit continuing and professional education programs.
- Develop programmatic strategy alongside the Director of Learning Programs to seamlessly align non-credit offerings with Arizona Online's robust program offerings to meet institutional priorities for access, workforce development, and lifelong learning.
Oversight and Supervision of Non-Credit Content Teams
- Supervise and support Content Architects, responsible for developing content for non-credit formats, and Osher Lifelong Learning Institute.
- Ensure instructional quality, learner engagement, and platform compatibility.
Partnership and Custom Program Development
- Lead the development of customized non-credit learning solutions in collaboration with colleges, departments, faculty, and staff.
- Engage internal and external stakeholders, including the Arizona Online Executive Director for Corporate Partnerships and Business Initiatives, to identify industry training needs and co-create professional development opportunities.
Operations and Program Maintenance
- Oversee the life cycle of non-credit offerings, including regular review and revision of program content, learner experience, and platform performance.
- Coordinate with marketing, enrollment, and support teams to ensure smooth operations and learner satisfaction.
Evaluation and Reporting
- Monitor key performance indicators for non-credit offerings, analyzes learner and partner feedback, and produces reports to inform continuous improvement.
- Ensure program alignment with university goals and accreditation or compliance requirements where applicable.
Knowledge, Skills & Abilities
- Ability to communicate effectively with different groups/individuals.
- Ability to handle confidential and sensitive information.
- Ability to work independently with minimal supervision and in team environment.
- Ability to manage multiple projects with competing priorities.
- Knowledge of non-credit continuing and professional education.
- Knowledge of academic and workforce needs.
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