Client Solutions Manager - Business Acceleration Lead, GBS Japan

TikTok

Responsibilities

About the team The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science. GBS is a dynamic, entrepreneurial, and ambitious client group, and our HRBPs who support them are too! We are excited to continue adding to our Human Resources team to attract, engage, and retain top talent to drive the continued growth of the organization. At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time. Responsibilities - Promote sales through solution proposals that lead to the success of clients' marketing challenges and promotions. - Familiarize clients with the functionality and delivery logic of advertising products, and advocate for their optimal utilization to maximize advertising performance. - Engage in activities such as regular meetings and workshops for customers to deepen their understanding of the product. - Accumulate and disseminate best practices for operational methods to improve the adoption rate of important features. - Collaborate with internal stakeholders to elevate the account management level and increase sales. - Provide constructive feedback to the product team regarding raw feedback on the functionality and logic of advertising products, to strengthen the product. - Understand long-term business objectives/KPIs to align TikTok strategy and negotiate complex business opportunities. - Collaborate with measurement partners to create learning agendas to help clients measure the impact of marketing and adopt measurement solutions. - Collaborate with business marketing in developing commercial packages that tailor to needs of sub verticals and clients - Understand TikTok's reservation products and services, coordinate with sales teams and direct contractors to ensure customer success and internal efficiency

Qualifications

Minimum Qualifications: - More than 5 years experience in performance marketing - Strong understanding of digital marketing ecosystems with experience on apps or web campaigns - Team-worker who can collaborate well with other functions and other regions - Self-starter and motivated to learn - Proficient in the English language. Preferred Qualifications: - Has client-side experience or account management experience - Experience in campaign planning and performance troubleshooting - Proactive attitude with excellent project management, analytical and stakeholder management skills

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Confirmed 18 hours ago. Posted 30+ days ago.

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