Provides technical support to any flow within the Shop, related to the engine and its components. It is the contact and link between
OEM and the Shop to accomplish the following: clarify criteria, obtain repairs, conduct improvement methods by monitoring CSC
cases based on OEM instructions, Customers and Aeronautical Authorities.
Provides answer to technical inquiries from Operations (NC, ANDON, etc) related to the product.
Gives support to technical inquiries from internal areas (Repairs, Inspection, Configuration, Purchasing, etc).
Creates technical reports for investigation engines.
Does analysis and proposal of instructions for reworks on the Shop Visit.
Participates in preparation meetings for engine's induction to provide technical feedback on instructions.
It is required Shift Role
Aeronautical Engineer, Mechanical Engineer, Mechatronic Engineer, Industrial Engineer, any other related careers.
Experience in customer technical support.
NA
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