Responsibilities / Tasks
Maintain strong customers relationship through a regular schedule of visit.
Promote strategic service offerings such as first service offers, recommended spare part packages, repair, service level agreements, post-commissioning training, plant health checks, and service upgrade project.
Manage and analyze spare parts inventory to ensure that the required spare parts are available for customer.
Work collaboratively across teams – including Supply Chain, Engineering, Technical Support, etc to provide the customer with a high-quality service.
Achieve and exceed service sales KPI targets, including but not limited to order intake, sales, gross margin, account receivable and other personal KPIs.
Your Profile / Qualifications
Bachelor's degree in any Engineering discipline.
Must have the ability to learn current ERP system used for order entry/processing.
Proficient in all Microsoft applications.
Sales-driven - have a passion to achieve sales target.
People-oriented - have a passion to meet and visit people/customers, good interpersonal skills.
Good spoken and written English.
Strong communication and presentation skills.
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