Automation Engineer

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This position reports to

Sales Manager

Your role and responsibilities

In this role, you will have the opportunity to support customers by providing technical assistance and specialist support. Each day, you will develop software collaborating with colleagues and customers. You will also showcase your expertise by supporting the sales office in identifying the best technical proposals and establishing collaborative relationships with customers. The work model for the role is: #LI-Hybrid This role is contributing to Machine Automation within Robotics & Discrete Automation, B&R Automation in Bologna You will be mainly accountable for: • Supporting customers (manufacturers of automatic machines and industrial plants) by providing technical assistance or specialist support pre- and post-sales on hardware and software products and solutions. • Developing software for real-time systems (PLC and PC), motion control systems, HMI solutions, mechatronics, and virtual prototyping, actively collaborating with the customers' automation and R&D departments. • Establishing empathetic and collaborative relationships with customers and colleagues aimed at achieving business goals, ensuring a smooth flow of information to key internal and external stakeholders. • Proactively and accurately addressing problem-solving by leveraging advanced technical and logical skills, enhancing professionalism. • Supporting the sales office in identifying the best technical proposals to offer to customers. Updating knowledge of B&R products and their applications, also promoting the transfer of the same knowledge within the technical office. • Independently providing technical assistance over the phone or on-site, solving product and application issues. • Organizing and preparing technical activities strategically to solve a wide variety of problems and applications. • Collaborating constantly with HQ regarding the escalation of technical issues and the implementation and transfer of innovative processes and methodologies to customers. • Assisting in the delivery of internal and external technical and professional training activities.

Qualifications for the role

• Degree in Automation Engineering or Mechatronics or equivalent experience.
• Possess an enhanced interest in automation, programming, digitalization, and innovation.
• You are skilled in structured programming, with knowledge of IEC 61131 languages or C. You are familiar with industrial automation products, such as PLCs, motion control systems, and SCADA. You possess basic knowledge of electronics, mechanics, mathematics, and control theory. Knowledge of object-oriented programming is also appreciated.
• Knowledge of major simulation and modeling tools (Matlab Simulink, MapleSim) and familiarity with theoretical and practical concepts of artificial vision are also appreciated.
• You are at ease communicating in Italian and English languages, both written and spoken.
• You have willingness to work in a team and have a strong inclination for continuous training and improvement
• You are available to travel within the assigned area, as well as occasionally throughout Italy and abroad for short trips.

What's in it for you?

• Bring your knowledge and expertise, make the difference in technology
• Help customers in driving efficiency and sustainability, making a strong impact
• Work in a company with a strong technology legacy and deeply rooted in local communities

More about us

B&R Industrial Automation is a manufacturer of automation technology and ABB's global center for machine and factory automation. B&R was founded in 1979 by Erwin Bernecker and Josef Rainer and has its headquarters in Eggelsberg, Upper Austria. Today, B&R is a leading global solution provider for automating machines and factories and is responsible for machine automation in ABB's Robotics & Discrete Automation division. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory For further info: Davide Lippiello, Talent Partner