OrthoCarolina

At OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a sense of belonging. Our employees work together to uphold the standards of excellence and promote and environment of teamwork throughout the organization. 

If these attributes align with the job culture you are seeking - then OrthoCarolina might be the right fit for you! 

We are currently searching for an Accounts Receivable Representative (Medical Billing) to join our Revenue Cycle team in the OrthoCarolina Business Office in Charlotte. This position is a hybrid schedule with rotating days in the office depending on department needs. 

The role of Accounts Receivable (AR) Representative with our team, you will be responsible for reviewing aging medical insurance account balances and resolving claim issues with insurance and/or patient. Other responsibilities include: 

• Maintaining AR queues at a reasonable age-base date as defined by management.  
• A/R Representatives are also responsible for reviewing and appealing denied medical claims for bundling and medical coding-related issues. 
• Responsible for timely follow-up on all appeal submissions. 
• A/R Representatives will also be involved in processing of corrected claims and assisting with timely turnaround for medical documentation requests.  
• Providing follow-up and feedback to management regarding assignments. 

A career at OrthoCarolina will provide you with opportunities for career advancement, dedicated peer support, and continuing education. Our company is committed to providing our employees with the utmost positive work environment. Benefits offered include: 

• Medical, Dental, Vision Insurance 
• Health Savings Account 
• Life Insurance 
• Voluntary Supplemental Life 
• Voluntary Critical Illness/Accident/Hospital Indemnity 
• Short Term/Long Term Disability Insurance 
• 401(k)/ROTH Retirement Plan 
• Employer 401(k) Safe Harbor 
• 401(k) Profit Sharing Plan 
• 529 Savings Plan 
• Employee Assistance Program 
• Voluntary Wellness Program 
• Tuition Reimbursement 
• Voluntary Legal Plan/Identity Theft 

OrthoCarolina is one of the nation’s leading independent academic orthopedics practices serving North and South Carolina and the Southeast since 1922. OrthoCarolina provides compassionate and comprehensive musculoskeletal care including operative and non-operative care, diagnostic imaging and rehabilitative therapy. Widely known for musculoskeletal research and training, OrthoCarolina physicians have specialized expertise in foot and ankle, hip and knee, shoulder and elbow, spine, sports medicine, hand, pediatric orthopedics, and physical medicine and rehabilitation. We commit to improving the lives of all we serve, by providing premier patient care and compassionate, personalized service. Over 300 OrthoCarolina providers see more than one million patient visits throughout western North Carolina each year. 

Education required:

• High school graduate or GED.
• One-year certificate from college or technical school preferred.

Experience required:

• Minimum of three years of accounts receivable experience.
• One year of experience in a health care organization.
• One year Microsoft office experience. 
• Working knowledge of ICD 10 required.

Professional license or certification requirements:

• Certified Professional Coder (CPC) preferred.

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Regular

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