About Our Job
Who We Are
The DCC
The mission of Denver County Court is to administer justice fairly, efficiently, and effectively; provide excellent customer service, and foster a positive environment where employees enjoy their work. The City and County of Denver’s third branch of government is comprised of 19 judges, 15 magistrates, and 300 staff members. The Court has an appropriated budget of 23 million dollars. Case types include state, civil, small claims, traffic, criminal, and other general sessions cases within the City and County of Denver. The Denver County Court proudly serves the community and continually seeks ways to incorporate procedural fairness and evidence-based practices.
The Division
The Probation Division supervises approximately 2,500 cases assigned to 39 Probation Officers. The Probation Department handles misdemeanor and city ordinance violations cases. Most of the cases referred to County Court Probation are for DUI (Driving Under the Influence), DWAI (Driving While Ability Impaired), DUID (Driving Under the Influence of Drugs) and Domestic Violence.
- General Supervision Unit. Probation Officers assigned to this unit supervise first-time DUI offenders, repeat DUI offenders, family violence offenses, child abuse and domestic violence offenses.
- Sobriety Court: The Specialty Court was established in 2011 to address habitual DUI offenders. Individuals voluntarily agree to participate in this intensive program at the time of sentencing to receive a lesser jail sentence. In this program, Sobriety Court probationers progress through phases as they accomplish goals set forth in their case plans and treatment plans.
- HEM (Helping, Engaging, Motivating) Program: launched in congruence with House Bill 19- 1263 on March 1, 2020. In general, HB 19-1263 changes the penalty for certain drug possession violations pursuant to the “Uniform Controlled Substances Act of 2013”; previously charged level 4 Drug Felonies will now be charged as level 1 Drug Misdemeanors. HEM is an alternative to incarceration initiative operating under the direction of the Denver County Court and inspired through a collaborative partnership effort. The program is designed to connect individuals to resources and services addressing needs that are potential underlying causes of criminal behavior.
- Sex Offender Management Unit: The Probation Officers assigned to this unit receive specialized training to supervise individuals on probation for sex offenses and with past histories of sex offenses.
- Mental Health Unit: This is an intensive supervision unit for clients that have been diagnosed with a serious mental health condition that significantly impacts their ability to comply with probation.
For more information, please visit the Denver County Court website at https://www.denvercountycourt.org/ about-probation/
The Job
As a Probation Officer Supervisor, you can expect to supervise the work of probation officers, clerical staff, and other assigned personnel to ascertain adherence to established business practices and legal guidelines per case type. You will plan/schedule/coordinate/assign work and establish goals/priorities for employees you supervise and review their work for adherence to guidelines and standards. You will mentor staff and help them achieve performance standards and identify opportunities for continual improvement to performance standards. We are committed to helping people modify behavior by utilizing effective assessments which identify probationers’ criminogenic risk, need, and strengths (protective factors) and tailoring supervisions strategies to address those identified areas.
What We Offer
The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $70,765 - $116,762. We also offer generous benefits for full-time employees which include but is not limited to:
- A guaranteed life-long monthly pension, once vested after 5 years of service
- 457B Retirement Plan
- 132 hours of PTO earned within first year
- 11 Paid Holidays per year, plus 1 personal holiday, and 8 hours of Denver Good Deeds volunteer time
- Education Refund Program (ERP) - a chance for the city to support your continued learning and career growth by investing in your future with the city
- Care Bank – 8 weeks of Paid Family Leave (after the probation period is passed)
- Free RTD Eco Pass
- Competitive medical, dental and vision plans effective within 1 month of start date
- Opportunity to join a progressive Probation Department with a great department culture and atmosphere
Location
The Probation Division is in the Minoru Yasui Building located at 303 W. Colfax Ave. 8th floor, Denver, CO 80204. Office hours are Monday through Friday 8:00AM - 4:30PM. Different work schedule options are available after successful completion of their probationary period.
What You'll Do
As a Probation Officer Supervisor you will:
- Resolve problems encountered by employees during the course of the assignment
- Direct and supervise staff as related to case management functions, courtroom support needs, client escalations, and customer responsivity intervals
- Evaluate daily operations of assigned team/s and if indicated initiate corrective actions to remedy potential procedural deficits
- Develop/implement required training programs and train staff in day-to-day operations
- Maintain a caseload of individuals placed on probation as appropriate to meet business needs
- Develop/implement plans to provide cross training of employees, specific job-related training, and other approaches to provide opportunities for staff flexibility and development
- Implement and interpret policies/procedures developed by higher level managers
- Develop/ recommend/coordinate the implementation of new procedures for the assigned function
- Develop goals, document performance, provide performance feedback and formally evaluate the work of employees. Initiate/recommend disciplinary action for employees as necessary
- Interview and select staff reporting directly to this position and assist with other interviews as required. Assist in the development of departmental budgets
- Exhibit flexibility and be prepared to support any unplanned business needs of the department
- Provide direct customer support to ascertain operational continuity
- Attend court sessions to observe and evaluate performance
- May represent the department at meetings or before community groups
- Ensure that assigned projects remain within the parameter of identified scope of work
What You'll Bring
The ideal candidate will have integrity and a strong commitment to public service. Additionally, the ideal candidate will have the following:
- Supervisory experience
- Experience working with justice-involved individuals in case management or probation supervision
- Knowledge of research and interviewing techniques
- Experience working collaboratively within a Management Team
- Solution-driven mindset and the ability to successfully work independently with little guidance, while maintaining the ability to escalate issues, when needed
- Strong organizational and multitasking skills to manage competing priorities under demanding deadlines
- Strong interpersonal skills and the ability to interact effectively with customers, employees, and stakeholders
- Ability to problem solve and effectively deescalate high conflict situations
- Knowledge of state, local laws, and ordinances applicable to probation supervision
- Ability to evaluate investigative reports for content, analyze alternatives, conduct research, and make sound recommendations in accordance with legal guidelines
- Experience in legal documentation, requests for production of legal documents, and court testimony
- Knowledge of legal databases and effective record check completion protocols
- Ability to provide incredible customer service
- Value and embrace the concept of a selfless team dynamic
Required Minimum Qualifications
We realize your time if valuable, so please do not apply if you do not have at least the following minimum qualifications:
- Education requirement: Bachelor's Degree in Psychology, Sociology, Human Services, Corrections, or a related field
- Experience Requirement: Three (3) years of experience in case writing and investigation, or in case work and counseling in areas such as probation, prison, alcohol and drug abuse, domestic violence, or related fields including one year experience as a project leader or lead worker on an interim basis
- Education/Experience Equivalency: Additional appropriate type/level of experience may be substituted for the minimum education requirement on a one year for one year basis except one year experience as a project leader or lead worker. Additional appropriate type and level of experience may be substituted for the minimum education requirement on a one year for one year basis
- License/Certifications: Possession of Alcohol and Drug Evaluating Specialist (ADES) Certification from the State of Colorado at the time of application. Possession of ADES Certificate is required by the completion of probation period.
- Licenses and certifications must be kept current as a condition of employment.
To be considered for this position, you must include the following on your job application (upload the multiple attachment(s) to the Resume/CV section on the My Experience tab):
Application Deadline
This position is expected to stay open until Friday December 27, 2024. Please submit your application as soon as possible and no later than December 27, 2024 at 11:59PM to ensure consideration.
About Everything Else
Job Profile
CN1997 Probation Officer Supervisor
To view the full job profile including position specifications, physical demands, and probationary period, click here.
Position Type
Unlimited
Position Salary Range
$70,765.00 - $116,762.00
Starting Pay
Agency
Denver County Court
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click here for English or here for Spanish.
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