ByteDance

Responsibilities

Join the Fast-Growing BytePlus Team

BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging ByteDance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

• Partner with regional Sales Teams to qualify leads, identify client's pain points and create technical solutions that eventually deliver business results to clients. This role will be managing China cross-border clients in markets like Malaysia and Indonesia, across industries such as FinTech, internet & DNB, media & entertainment, etc.
• Externally, call upon technical expertise and business acumen to lead the enterprise client engagement (C-level to working level) lifecycle end-to-end, from pre-sales solutioning to delivering project implementation. Activities include demos, presentations, RFI/RFP, architecture design workshops & POC delivery.
• Internally, act as trusted advisor collaborating with multiple product teams and articulate clear feature requests to shape product roadmap in both short- and long-term. Provide Thought Leadership, Industry Knowledge, and deep understanding across multiple cloud and ML products.
• Maintain post-sales solution support and drive upsell/cross-sell together with Account Executives.

Qualifications

Minimum Qualifications

• Engineering Bachelor degree and above
• At least 5 years of related work experience, preferably in the role of solution architect or pre-sales solution engineering
• Demonstrate strong strategic thinking and analytical skills by explaining relevant past projects in the technical interview rounds
• Proficient in English and Mandarin as this role will be managing Chinese clients / portfolio

Preferred Qualifications

• Product experience in genAI solutions (AI agents, LLMs, RAG), AI infra (GPU, inference accelerators), public cloud foundations, etc
• Experience working with large enterprise clients in some verticals like Fintech, internet apps and DNB, Media & entertainment, gaming, etc.
• Basic to advanced AI and ML knowledge is a plus