MaineHealth

Medical Outreach Case Manager

• LocationPortland, ME
• Facility MaineHealth - Corporate
• Schedule - Shift - Hours Full Time - Day Shift
• Job Category Professional - Nonclinical
• Req #: 191475

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Summary

MaineHealth - Corporate

The Medical Outreach Case Manager (MOCM) is a professional social services position that is responsible for the provision of case management services and achievement of positive intervention outcomes for assigned clients. In addition to work on-going with patient caseloads, delving deeper into more medically and socially challenging issues and health needs, addressing barriers for patients.

What you will do:

• Identify appropriate interventions within program/department parameters, protocols, and procedures. Interventions may include making/tracking referrals to hospital and community resources, agencies and programs, providing health education, and assistance in completion and follow through of in-depth social service applications
• Contribute to the partnership among care providers, clients, and families to provide safe and effective care; may participate as a member of an interdisciplinary team to support clients

Responsibilities:

• Develop and maintain good working relationships with health care providers, community based agencies, and other departments/disciplines
• Provide timely and appropriate client assessments, care planning, and progress notes as part of care coordination
• Comply with Employee Health, Human Resources, and HIPAA polices and protocols at all times, and involve MMC Management when responding to complex client situations

Required Minimum Knowledge, Skills, and Abilities (KSAs) – “What you will need”:

• Education: Bachelor’s degree required, with a specialization in psychology, behavioral health, social work, special education, counseling, rehabilitation, nursing or closely related field preferred. In lieu of a Bachelor’s degree, 3 – 5 years directly relevant experience in a healthcare setting, with 6 months case management experience may be considered. (see Experience below)
• License/Certifications: Eligibility for LSW licensure preferred. Required to travel off-site and be comfortable in unconventional settings or situations. Valid Driver’s License and reliable vehicle required.
• Experience: With a Bachelors degree: 2 years experience in a community health setting, to include 1 year of case management experience.
• In lieu of Bachelors degree: 3 -5 years directly relevant experience in a healthcare setting, to include 6 months of case management experience. Relevant experience provides advanced knowledge of community outreach resources, federal programs and skills in assisting clients to make informed decisions about their health and health care.

Additional Information

MaineHealth is a health system whose members and affiliates include hospitals, physician practices, long-term care facilities, home care agencies, and support services. Learn more about this system at www.mainehealth.org

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