City of Los Angeles, CA

DUTIES

ANNUAL SALARY

$69,300 to $101,309; $83,165 to $121,542; and $95,609 to $139,749

NOTES:

1. Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.
2. Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions.

DUTIES

A Tax Compliance Officer analyzes, interprets and enforces various tax, permit and fee liabilities, including the City business, parking and transient occupancy taxes and City permit ordinances through independent field and office investigations; may supervise other Tax Compliance Officers and clerical staff by directing and coordinating the activities of a field enforcement or office enforcement section; and may assist at a public counter or the call center providing technical assistance to customers via telephone, on-line and in-person.

REQUIREMENT(S)/MINIMUM QUALIFICATION(S)

1. Two years of full-time paid experience as a Tax Compliance Aide with the City of Los Angeles; or
2. Four years of full-time paid experience as a Customer Service Specialist with the City of Los Angeles; or
3. A Bachelor’s degree or higher from an accredited four-year college or university.

PROCESS NOTES

1. Applicants who lack six months or less of the above required experience may file for this examination. However, they cannot be appointed until the full experience requirement is met.
2. Some positions may require a valid California driver’s license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI). 
3. Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf (Download PDF reader).
4. Candidates completing the examination process may be contacted by the Personnel Department to provide required proof of qualifying degree. Applicants who wish to expedite this process may attach a copy of their qualifying degree to their on-line application at the time of filing in the Attachments section.
5. Upon appointment, a Tax Compliance Officer may be required to furnish his or her own automobile, properly insured for use in City service. Mileage will be paid according to established rates. 

WHERE TO APPLY & APPLICATION DEADLINE

Applications will only be accepted on-line. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity.

NOTE:

Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter.

APPLICATION DEADLINE

Applications will only be accepted on-line on the following dates listed below:

From FRIDAY, JULY 21, 2023 to THURSDAY, AUGUST 3, 2023

From FRIDAY, JULY 26, 2024 to THURSDAY, AUGUST 8, 2024

The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the "Application Deadline" section of this bulletin.

In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Los Angeles City Promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period's selection process.

SELECTION PROCESS

Examination Weight: 

Multiple-Choice Test - 100%

The examination will consist entirely of a weighted multiple-choice test administered and proctored on-line. In the on-line multiple-choice test, the following competencies may be evaluated: Reading Comprehension; Mathematics; Judgment and Decision Making; Attention to Detail; Interpersonal Skills; Customer Service; Job Knowledge, including knowledge of: bookkeeping terminology, such as assets, liabilities, stockholders, revenues and expenses; the structures and methods of operations of various types of businesses in order recognize potential permit or tax violations; factors necessary to read street maps; and computer programs, including Microsoft Office Suite and Google Suite programs; and other necessary knowledge, skills, and abilities.

Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Tax Compliance Officer. 

The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test from a remote location (i.e., their home) using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test on-line. Candidates who do not complete and submit the remote proctored multiple-choice test on-line using a computer by the specified date and time will not be considered further in this examination.

For candidates who apply between FRIDAY, JULY 21, 2023 and THURSDAY, AUGUST 3, 2023, it is anticipated that the on-line multiple-choice test will be administered between WEDNESDAY OCTOBER 4, 2023 and TUESDAY, OCTOBER 10, 2023

For candidates who apply between FRIDAY, JULY 26, 2024 and THURSDAY, AUGUST 8, 2024, it is anticipated that the on-line multiple-choice test will be administered between WEDNESDAY OCTOBER 9, 2024 and TUESDAY, OCTOBER 15, 2024.

FAQs for on-line testing are available at https://per.lacity.org/faqs/employment-testing-process.html. Only candidates who demonstrate a hardship may be offered the option to take the multiple-choice test onsite at a City facility.

NOTES:

1. This examination is based on a validation study, and as provided by the Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection.
2. As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf (Download PDF reader).
3. Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.
4. In conjunction with Civil Service Rules, applicants who have received a regular appointment to a City position or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates.
5. Seniority credit at the rate of 0.25 of a point for each year of continuous City service will be added to the weighted test score of each promotional candidate.
6. The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such competitive candidates ahead of the promotional candidates.
7. A final average score of 70% or higher is required to be placed on the eligible list
8. Your name may be removed from the open competitive list after 6 months.
9. Your rank on the employment list may change as candidates from other administrations of the examination are merged onto one list.
10. You may take the Tax Compliance Officer multiple-choice test only once every 24 months under this bulletin. If you have taken the Tax Compliance Officer multiple-choice test during an open filing period in the Personnel Department within the last 24 months under this bulletin, you may not file for this examination at this time.
11. In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list

Notice:

If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers.

THIS EXAMINATION IS TO BE GIVEN BOTH ON AN

INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS

The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html

There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees:

http://per.lacity.org/bens/index.html

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