ByteDance

Responsibilities

The Global Payment team of ByteDance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms.

Responsibilities:

1. Team Management

• Build and manage the collection team in Southeast Asia to ensure the efficient operation of the team. Regularly assess and optimize the team's talents.
• Set team goals and work plans, monitor the work progress of team members, and provide necessary guidance and training.

2. Collection Strategy and Execution

• Develop and implement effective collection operation strategies and processes to improve the recovery rate of collections.
• Monitor the quality and effectiveness of the collection work, and adjust the collection strategies in a timely manner according to the actual situation.

3. Compliance Management

• Ensure that the collection work complies with laws, regulations, and the company's compliance requirements. Conduct regular inspections and give early warnings to avoid complaints.
• Conduct compliance training for team members to strengthen their compliance awareness.

4. Procurement and Management of Collection Agencies

• Assist in procuring appropriate collection agencies and establishing a good cooperative relationship.
• Conduct goal setting, performance tracking and evaluation of the collection agencies, and promptly solve the problems that arise in cooperation.

5. Data Analysis and Reporting

• Collect and analyze collection data to provide a basis for the formulation and adjustment of collection strategies.
• Write collection reports to report the progress and results of the collection work.

Qualifications

Minimum Qualifications:

• 5+ years of work experience in collection, with more than 2 years of management experience managing large teams.
• Familiar with the collection environment in the Southeast Asian market.
• Possess good communication, coordination, and negotiation skills, and be able to effectively cooperate with different departments and institutions.

Preferred Qualifications:

• Bachelor's degree or above is preferred, majoring in finance, law, or related fields is preferred.
• Candidates with data analysis skills are preferred.