Team Collections Manager
DepartmentRelationship Banking Group-Recovery Common Cost Allocation - CV,CE & SALocationMumbai, NashikNumber of Positions3Reporting RelationshipReporting to Location Collection Manager Position GradeDeputy Manager (M2)/Manager (M3)
- Taking day-to-day collection status as well as taking end status of the cash deposited collected on day with team size of 5- 7 FOS for CV ,LCV and TFE products
- To handle all buckets from 0DPD to 270DPD
- Managing regular collection, NPA collection and legal collection.
- To Ensure Quality portfolio.
- To focus on improving Collections in the area assigned – individually and in a team.
- To ensure adherence MOPP Norms.
- To adhere to the BANKS processes and procedures.
- To adhere to Audit requirement.
- To ensure Good Coordination between individuals in the Team and Branch in Particular.
- Manage high ticket size delinquent/non delinquent accounts directly
- Graduate/Post Graduate
- Minimum 5 – 7 years of collections experience with secured and unsecured products – (Auto and commercial vehicle loans experience will be an advantage)
- Team Handling experience of minimum 2 years
- Excellent written & oral communication skills
- High energy and drive
- Hands-on experience of MS Office and Mail Management
- Passion for Collection
- Willing to Take challenges and responsibility
- Should have the ability to convince the customer to pay on our terms and conditions
- Maintain Cordial and Professional Relationship with all Customers.
- To Ensure Customers interaction is as per the Norms laid out by the Organizations.
If you wish to apply for this job position, please fill your details in the Kotak Fast Track Application Form and mail to manasi.thakur@kotak.com
Please mention the following in the subject line as ‘”Position Name” –“Your Name” – “Your Current Business Group”
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