The Dow Chemical Company

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. 

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

About this role

Dow Coating Materials (DCM) has an enticing opportunity for a Senior Technical Service & Development (TS&D) Leader based in Collegeville, PA. The successful candidate will manage a team of TS&D scientists within DCM focused on enabling innovation and facilitating adoption of Dow’s architectural coatings products at customers in North America. The team has responsibility for both specific account activity (Account TS&D) and for broad market development project (Broad Market TS&D). The Senior Leader will enable the productivity and efficiency of their team, and work to enable their connectivity and impact with the commercial team and our customers. The Senior Leader will have accountability for project resourcing and assuring alignment of team member activities with the broader goals of the organization.

This role offers the potential for personal growth, broad technical and commercial impact, and continued career development with a team that delivers insights and expertise to some of Dow’s biggest customers.

General Responsibilities / Duties

• Lead the Technical Service and Development team that is accountable for delivering product recommendations, paint formulation guidance, and general support for customers working to adopt and use Dow’s innovative, high performing products developed for the North American architectural coating’s customer segment.
• Collaborate cross functionally within the DCM business to support the definition of market and customer strategies, leading preparation for critical meetings including broad market project updates, innovation sessions and project prioritization.
• Participate in customer meetings and cultivate collaborative relationships with technical leaders at key innovation partners to reinforce Dow as their preferred collaborator.

Specific responsibilities and expertise required as Senior Leader for Application R&D:

• Manages day-to-day supervision of direct reports and acts accountable for performance management, team building, and reward and recognition.
• Identifies talent, accountable for attraction and retention within the department, and cultivates a high performing team focused on delivery against research goals and customer requests.
• Provides guidance and support to Account TS&D leaders to assure delivery of solutions to Dow’s customers that are aligned with business objectives and customer strategies.
• In collaboration with sales counterparts, develops, manages, and prioritizes a project portfolio for short term customer activities that is consistent with lead and opportunity metrics and business strategy.
• In collaboration with marketing counterparts Develops, manages, and prioritizes a project portfolio for long term activities that addresses current and emerging market needs.
• Drive preparation of customer account summaries and strategies for internal stakeholder awareness.
• Prepare and deliver executive summaries of project activities and customer activities for internal stakeholders including technical implications and financial impact.
• Drives the TS&D team’s adoption and utilization of DCM’s industry leading capabilities including Paint Vision, our Exposure Sites and data, and high throughput research in order to progress customer projects, leads and opportunities, and longer market studies.
• Networks and collaborates with other business and technical groups within Dow to support existing products/projects and to generate and exploit new ideas and opportunities.
• Participate in Market Implementation Team meetings and proactively collaborate with commercial and marketing function to assure productive meetings.
• Responsibility for Safety behaviors and performance of the team.
• Develops and manages laboratory capital.
• Ensure technical work is being appropriately documented.
• Manage the group’s controllable expenses within the agreed budget.

Qualifications:

• A minimum of a Bachelor’s in Chemistry, Chemical Engineering, Materials Engineering, or science-related field. 
• At least 4 years of experience in research, application development, product development, and technical service and development roles with a track record for project leadership and delivery.
• Experience in leading individuals, people leaders and teams, from a position of influence.
• Demonstrated ability to build a culture of safety, inclusion, and innovation.
• Experience in customer interface and establishing strategic relationship with stakeholders.
• Ability to influence across organizational & functional boundaries, business acumen and strong networking & communication skills.
• A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Desirable: 

• Previous experience in relevant market segments for DCM including architectural or industrial coatings.
• PhD. in a related technical field such as Chemistry, Chemical Engineering, Materials Engineering, Chemistry, or science-related field. 
• At least 4 years of experience in technical roles in DCM including architectural or industrial coatings.

Note: Domestic relocation assistance is available for this role and may be provided based on eligibility.

Benefits – What Dow offers you 

We invest in you. 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing. 

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals. 
• Become a Dow shareholder through various employee stock programs.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Global Paid Time Off (PTO) policies:
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents). 
• Paid time off to care for family members who are sick or injured. 
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 

Join our team, we can make a difference together. 

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.

Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.