Korean Bilingual Content Moderator

Enshored

Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business’ optimal growth potential, may it be from the ground up or by innovative transformation.

Our team is composed of hand-picked talented individuals adapted to handle themselves in a balanced environment of smart and hard work while maintaining a dynamic relationship with stakeholders, leaders, and team members. Important decisions revolve around the guidance of our core values, especially when choosing the right people:

  • Grit. We never give up. We don't always know the answer, but we don't give up until we crack it. Sticking at it makes us stronger.
  • Curiosity. We want to know you, what makes you tick and what it will take to help you grow.
  • Learning. Learning is the key to mobility, growth, and transformation. It's a commitment. We're committed.
  • Grace. The unconditional love for our fellow man. What is this world without love – merely a transactional scorecard of winners and losers. We don't want to reinforce that operating system. We are driving a paradigm shift to an infinite mindset where we start from the knowledge that there is plenty to go around.
  • Honesty & Sincerity. Being true to ourselves. Being honest, being open, trustworthy and truthful. Sincerity provides depth to honesty, as our honesty at times can even betray us, as we all hide behind our deep pain and hurt.
  • Integrity. Integrity is standing up for what we believe is right and living by our highest values.

Our philosophy leads us to invest in the best people we can find, and working side by side, we help them build the career paths they deserve.

Don’t just take our word for it; experience the growth yourself!

If you don’t know where to start, check us out at www.enshored.com.

The Responsibilities 

  • You be the judge of that. You are to trust your best judgment while reviewing and monitoring social media content. 
  • Your decisions will be based on set Policies & Procedures. Nobody is as decisive as you. 
  • Documenting information while your mind thinks should be second nature. 
  • Be quick off the mark when performing duties but not sacrificing quality. 
  • Never shy away from voicing out your suggestions and feedback regarding tasks in a professional manner at all times. 
  • Contribute to growth by being an internally motivated learner. 
  • Your presence matters to your leaders. Logging activities during work hours is a must. 

Demonstrated competency in the following areas is also required 

  • Attention to detail and analytical skills. 
  • Maturity is shown in how contents and the environment is perceived 
  • Commitment to delivering to the highest quality first time. 
  • Proven ability to work within deadlines and under pressure with a positive attitude 
  • Examples of taking the initiative in a work setting, with varying positive success. 
  • Ability to multitask, set priorities and manage time effectively. 
  • Open-minded; ability to accept the changing environment 
  • Focus-oriented/ Diligent 
  • Positive attitude is demonstrated in dealing with work and colleagues 
  • Customer focus and adaptability to different personality types 
  • Understanding of internet-based research and data verification techniques and processes 

The Ideal Candidate 

  • You bring with you a bag of skills and experience. Having at least a year of experience as a content moderator and average English communication skills and TOPIK II Level 4 Over 150 points for the Korean Language 

Note: 

  1. Able to perform linguistic functions necessary to use various public facilities and maintain social relationships, and carry out these functions to some degree which is necessary for the performance of ordinary tasks. 
  2. Able to use various public facilities, socialize, and carry out some degree of ordinary work. 
  3. Able to understand easy parts in news broadcasts, newspapers, and understand and use expressions related to social and abstract subjects relatively correctly and fluently. 
  4. Able to understand social and cultural subjects, based on understanding of Korean culture and frequently used idiomatic expressions. 
  • You are decisive. You perform tasks at the required pace to meet the client's KPI requirements while making accurate decisions based on your best judgment. 
  • You know your priorities. You organize tasks in a way that best fits client needs while documenting actions that are being done. 
  • You are a team player. You go out of your way to give feedback and insights about processes and management. 
  • You demonstrate grit. You never give up. You don't always know the answer, but you don't give up until you crack it. Sticking at it makes you stronger. 
  • You have curiosity. You want to know more about the client and your colleagues, what makes them tick, and what you need to do to contribute to their growth. 
  • You love learning. You know learning is the key to mobility, development, and transformation. It's a commitment. You are committed. 
  • You show grace. You have unconditional love and empathy for your fellow man. You know that without love, this world is merely a transactional scorecard of winners and losers. You don't want to reinforce that operating system. You drive a paradigm shift to an infinite mindset where you start knowing there’s plenty to go around. 
  • You are honest but sincere. You are true to yourself, open, trustworthy, and truthful. You value tact, diplomacy, and compassion when delivering the truth. You know sincerity provides depth to honesty. 
  • You have integrity. You stand up for what you believe is right and live by your highest values. Education and/or Experience 
  • 0-1 year of experience working in a content moderator role 
  • Adapter who wants to make a career out of content moderating and BPO industry 
  • Proven interest in technology and how it is changing the world of work 

About Enshored 

Enshored is the leading outsourcer for start-ups. We’re here for the innovators, for the scalers. We’re here for the creators, for the makers, for the horizon scanners who saw it and then went out there and built it. We believe that when our people thrive, our clients thrive too. When we all thrive, the world becomes a better place.

At Enshored, this means: We support our people to achieve their potential and contribute to their best ability through structured learning and career development. We embrace diversity. We understand that people are all different and need different challenges. We don’t treat individuals as cogs in the machine. We provide the environment, tools, and support system to thrive.

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Confirmed 10 hours ago. Posted 10 days ago.

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