Fortinet

Responsibilities:

• Pre-sales - assist in qualifying sales leads from a technical standpoint (architecture approach).
• Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues. Provide assistance to identified customers with post-sales training.

This role has the challenge to interact on the day by day basis with senior MAMs in highly demanding environment and with the top of our customer (in size and complexity), named accounts. 

The following abilities are highly required: work under pressure, systemic thinking, innovation, time management, order and structured thinking.

Required Skills:

• Excellent presentation skills
• Teamwork skills
• Excellent analytic skills
• Comfortable with procedures and compliance.
• Fluent in English and Spanish, Portuguese is a plus.
• 3 + years experience in technical/pre-sales support as a sales or systems engineer
• 3 + years experience in LAN/WAN/Internet services administration
• Nice to have: 3 + years experience in technical enablement or training.
• Must prove skills to work with multiple groups and prioritize.
• Solid understanding of Networking and Telecomm: ie:DNS and NFS, SMTP, HTTP, TCP/IP, SNMP, VoIP, Routing, Switching, VPN, LAN, WAN,
• Experience and knowledge in the following topics: Network Security, Intrusion Detection, SDWAN, Artificial Intelligence and Endpoint technologies.
• Understanding in the following technologies and protocols: RADIUS, PKI, IKE, CA Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, 802.1X, MD5, SSH, SSL, SHA1, DES, 3DES.
• Experience with encryption and authentication technologies required.

Education:

• Bachelor´s Degree or equivalent experience. Graduate degree preferred.
• Desirable Certifications : CCIE, CISSP, ITIL, NSE1, NSE2, NSE4-7, Ethical hacking, Risk Analyst.

Fortinet has been built on diversity. Our company is a diverse workplace resulting from an integrated team with true international representation and contributors with a variety of talents, backgrounds, experiences, and approaches. We have an equal and transparent selection process, you will be considered regardless of gender, race, color, religion, sexual orientation, age, citizenship, marital status, or disability. In fact, if you have any disability that requires for us to do any accommodation, please contact us at accommadations@fortinet.com.

Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.

We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at accommodations@fortinet.com.

Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.