Zscaler

About Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Principal Field Product Manager 

Job Description

We are looking for a Principal Product Specialist to join our team and have a direct impact on sales and product roadmap for the Data Protection portfolio that includes Zero Trust Branch, IoT/OT and various other products. In this role, you will become the ‘go to’ person for sales engineers and account reps. You will also gather requirements from customers and directly work with the product managers to influence the product roadmap. You will help us meet the requirements of our rapidly growing customer base and be game changers in the security space. You must possess a blend of business and technical skills, have a big-picture vision and the drive to make that vision a reality with extreme attention to detail.

Qualifications

• You are the “go to” resource for customer interactions that exceed standard Systems Engineering support requirements (we always expect a baseline expertise in all areas from our SE’s, but augment them with specialists in the advanced or new technology areas)
• Present to customers as our expert in SD-WAN and network security architecture and deployment at all levels in the customer hierarchy, from technician to CIO
• Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to be aware of and planning to deal with in regards to data protection
• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative
• Lead and support customer demonstrations (with our SE’s) that showcase our unique value
• Interact locally and remotely with customers in an equally persuasive manner
• Enable SEs through production of whitepapers and other elevated technical collateral
• Maintain bi-directional trusted advisor relationship with Product Management to drive client-based insights/feedback and future solution direction
• The Specialists role is an overlay technical role that directly supports sales delivery of quota
• The person is measured by their expertise and by their ability to lead to customer successes
• Working with Product Management, Technical Marketing and R&D to create requirements and product features for our large customers and provide feedback from customers
• Provide design consultation and best practice guidance for rollout, implementation, and policy conversion during the 'pre-sales' process for strategic opportunities
• The Specialists will take ownership of advanced 'proof of concept' testing in strategic accounts either at the customer site or Zscaler lab facilities
• Provide product update and enhancement training to other SEs in the region or theater
• Provide demos for strategic prospects and current accounts in all facets of Zscaler offerings and integration in existing customer environments
• Assist in the training of new Zscaler SEs in their designated region in installs customer presentations, and internally-focused deal preparation activities
• Support relationship expansion with top existing partners for DLP security
• Travel of 60%-80% within the AMS/EMEA region

Requirements

• Bachelor’s Degree in Computer Science, Engineering or other technical fields
• 7-10 years of experience as Sales Engineer, Consulting Engineer, SE specialists or Solution Architect
• Must have working knowledge and hands on experience in SD-WAN, Routing protocols, Firewall, Switching, SSL, SWG, VPN
• Experience delivering products as cloud-based services
• Strong communication skills (verbal and written) – must be able to communicate at a business and technical level with internal teams, customers, partners and executives.
• Leadership, drive, passion and charisma – ability to persuade, sell ideas and lead without authority.

Additional information

What You Can Expect From Us

• An environment where you will be working on cutting-edge technologies and architectures.
• A fun, passionate and collaborative workplace.
• Competitive salary and benefits, including equity.
• The pace and excitement of working for a Silicon Valley market leader.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.