NASDAQ

Why Nasdaq

When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective.

Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence.

Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients.

What we offer

Customer Success is an integral part of Nasdaq's growth and success. This division's mission is to continuously enhance the Nasdaq Customer experience in how they consume the Nasdaq software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Nasdaq from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.

As a Senior Database Administrator, it will give you a tremendous opportunity to work with some of the capital market’s largest players while developing a team delivering extraordinary operational services. Customer Success is composed of several organizations that handle the customer’s journey at Nasdaq, all of which are aligned to this common goal: providing the best customer experience via extraordinary service for our growing customer base.

You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn & grow and rewards with a global impact we create.

In return, you will receive a competitive salary package, incredible private health insurance, employee stock purchase plan, a global mentoring program, counseling through our Employee Assistance Program, gym sponsorship and more.

What you will do

• Work together with the team to design, implement, and handle systems that deliver against requirements for functionality, scalability, performance, and reliability.
• Serve as a technical escalation point for critical production issues and drive customer concern/resolution of problems into Support and Engineering teams.
• Adopt, customize, and implement industry-standard in Handling Databases in Cloud Infrastructure -- Create and maintain automated scripts that will build, configure, deploy, and test applications databases to different environments; maintain, support, and enhance our continuous integration environment.
• Work hands-on with the Database systems, install and configure it, and test that it meets the customer’s technical and business requirements.
• Support and interact with clients to handle Production Environments and ensure availability of the Database infrastructure. Triage and analyze issues, including performance and connectivity issues
• Create and document processes and standards.
• Participate in DR tests to maintain high levels of readiness to ensure business continuity.

What We Expect

• BS and/or MS in Computer Science or related field
• At least 10+ years in a SaaS environment for a managed infrastructure or cloud-based solution
• Good knowledge of public cloud architecture (OCI, AWS)
• Must have experience on Experience with Oracle RAC 19c and Multitenant database environments. Good interpersonal and communications skills, with an ability to communicate in non-technical terms to non-technical people
• Experience with RMAN backup and restore and Handling Oracle tools.
• Strong analytical skills and a familiarity with problem-solving, attention to detail and quality, and a desire for improvement
• Handling large database estates 100+ databases.
• Knowledge of DBA tasks -- schema management, tablespace management, jobs management, pdbs management
• Experience with scripting languages such as Unix Shell must to have skill set.
• Working knowledge of with PostgreSQL, Red Hat Linux, Windows server.
• Must have a basic understanding of Exadata Management and support
• Basic understanding of OCI/AWS migration skills
• A passion for providing excellent service to all internal and external customers.
• Ability to work in a 24/7 environment.

Our work arrangement is hybrid. You will be coming into the office just 2 days per week.

This is a permanent, full-time role so candidates should have full working rights in Australia. To be eligible to apply, you must have Australian citizenship or permanent residency status.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.