Who We Are
We’re a seven-time Best Places to Work award winner in Business Insurance who has earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine. We are also recognized as an Elite Agency award winner and named as a Top Employee Benefits Firm. We are a leading Insurance Broker and Consultant that provides Employee Benefits, Property & Casualty, and Retirement and Individual Private Client solutions to help our clients reach and realize their goals because we believe business is personal. Our personal commitment to our team and our clients has created long-lasting and successful relationships across our growing 300+ nationwide offices and 17 international locations. To learn more, please visit: https://www.NFP.com.
Our Benefit Administration Specialist will work with NFP’s clients to build, maintain, and project manage their Benefit Administration system. This is hybrid role, being in the office 2-3x per week.
Essential duties & Responsibilities:
- Works with clients to develop and build their benefit administrative system (Bswift or Ease). Provides ongoing support and training for client users.
- Participate in ongoing training for updates to the system and work with an established team to provide ongoing training updates. Enter updated benefit information into client’s sites as needed.
- Develop policies and procedures to ensure data integrity.
- Work with carrier vendors to resolve electronic file discrepancies as part of the system's ongoing enrollment communication. Periods of peak intensity which require ability to manage expectations and prioritize assignments.
- Manage and build Electronic Data Interchanges (EDI’s) for the HRIS systems.
- Assist with ad hoc reporting as needed.
- Other duties as assigned
Knowledge, skills and abilities:
- Sound knowledge of Benefit Administration Systems or other HR Technology systems.
- Previous benefits knowledge or experience and understand of how different benefit plan types work.
- Individual must also possess good analytical skills, problem solving skills, and good communication skills, both verbal and written.
- Strong attention to details
- May be required to work overtime as necessary
- Must be self-motivated and able to work independently in a remote setting
- Strong experience and knowledge using Microsoft Excel
- Customer Service Experience
EDUCATION AND/OR EXPERIENCE:
- Experience on the Bswift or Ease Benefit Administration system required
- Two years of college or computer technical schooling; or three to four years related HRIS experience and/or training; or equivalent combination of education and experience
What We Offer
NFP is proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
NFP and You... Better together!
NFP is an inclusive Equal Employment Opportunity employer.
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