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Assistant Manager - Network Operations & Support (Network Operations & Support) - B3101_2
TATA Communications
Chandigarh, India
Education
Mid-Level
Benefits
Full-Time
Skills
General and Administration
Apply
1,000+ Similar
Jobs
Purpose - Broad objective of the role
Size and Scope of Role - No. of direct reports
Size and Scope of Role - Total team size
Minimum qualification & experience
Graduation with 4-7 years of relevant experience
Other knowledge/skills
Troubleshooting experience of network, equipment and service level faults
Ability to write and present a comprehensive vulnerability assessment report.
Understanding of domain and related technologies
Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives.
Key Responsibilities
Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability.
Manage new enhancements/issue resolution.
Proactive/Reactive fault management; Incident Management: Customer Handling during the fault and ensuring subsequent updates in timely manner.
Work directly with other OEM on repeat issues, bugs and implement resolution through defined change management process.
Identify day to day manual activities, repeat tasks and leading the effort to automate them.
Review CFT teams changes frequency, criticality and identify gap and prepare SOP (documents) to ensure no change error.
Track and monitor the environment performance to ensure minimal interruption to network transmission and/or network switches.
Manage network equipment maintenance and security operations for all sites.
Maintain day to day OandM tasks associated installation and testing of new network equipment, diagnosing, and locating troubles.
Performing repair and maintenance and restoring service for optimal customer satisfaction
The role may be an individual contributor or may lead a small team.
Technical Competencies
Knowledge / Skills
Read Full Description
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Jobs at TATA Communications
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Confirmed 13 hours ago.
Posted 29 days ago.
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TATA Communications
Assistant Manager - Network Operations & Support (Network Operations & Support) - B3101_2