Dell

Senior Principal Engineer (Program Lead)

Dell Technologies customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.

Join us as a Senior Principal Engineer, Program Lead on our Professional Services team in Hyderabad / Bengaluru to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Program Lead (Senior Principal Engineer) you will be responsible for the overall success of the Client Engineering Engagement with the customer, you will also be the point of contact for any program escalations and provide technical direction to the overall engagement. This role is for a leader who will cultivate strong customer relationships, act as the trusted advisor to the customer executive team.

You will:

• Creates/owns solutions documentation and leads technical customer engagements.
• Leads executive level customer facing presentations.
• Responsible for identifying and developing new opportunities at existing clients as well as opportunities with new clients.
• Develops and implements best practices and process improvements throughout the organization.
• Build and develop team competence through certifications and training programs.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 10+ years of related experience in a professional role with a Bachelor’s degree; or 8+ years with a Master’s degree; or 5+ years with a PhD; or equivalent experience
• Expertise in Azure VDI, Deployment Technologies (SCCM, Intune), MECM etc.
• Azure VDI\SCCM\MECM\Intune Subject Matter Expert, exposure to Cyber Security Concepts
• Advanced writing skills and demonstrated ability to document processes for the customer.
• Advanced knowledge, understanding and application of project management principles and methodologies.

Desirable Requirements

• Knowledge and experience in running multifunctional and remote teams
• Certification in SCCM\MECM \Intune design and administration.
• Experience in negotiating timelines and project requirements and building consensus

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 30th April 2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.