Accenture

The Strategy & Consulting Global Network Song Practice | Digital Marketing Platform Consultant  

Join our team of Strategy & Consulting Global Network Song who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change.   

Practice: Strategy & Consulting Global Network Song I Areas of Work: Content management tools such as Adobe Experience Manager (AEM), Sitecore| Level: Consultant | Location: Mumbai, Bangalore, Gurgaon, Hyderabad, Pune | Years of Exp: 6+ years  

Explore an Exciting Career at Accenture 

Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? 

Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting’s Customer, Sales & Service practice. 

The Practice – A Brief Sketch 

The Strategy & Consulting Global Network Song practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. 

You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of the team, you will drive the following

• Gathering business requirements, designing process & solution for implementation of Adobe Experience Manager (AEM), DAM and other content platform 
• Conducting content platform technology vendor assessment and developing use cases and develop business case. 
• Translating business requirements into Adobe Experience Manager (AEM)/content platform functional specifications and process flows. 
• Collaborating with various client and Accenture business and technology stakeholders in implementing AEM/content platform solution and assisting in change management and adoption of the new tool/process. 
• Conducting business process analysis to understand existing workflows and systems, documenting current processes and systems - use the specification to create requirements for new processes, develop use cases, and manage requirement changes. 

Bring your best skills forward to excel at the role: 

• Collecting and sharing best practices on solution positioning and delivery for clients 
• Lead content management process and technology assessment, KPI and its definition, solution and vendor assessment for different technologies including Adobe. 
• Aside from client delivery, the selected candidate will also drive business development efforts and thought leadership in the content management and digital marketing space. 

Read about us. 

• Blogs 

Your experience counts! 

• 6+ years of experience gathering and documenting requirements and creating and maintaining functional specifications. 
• 2+ year of implementing web content management and/or eCommerce applications. 
• Proficient understanding of all AEM OOTB components and features like DAM, workflows, personalization, sites, how to overlay components for customizations, integrations with Adobe Analytics, Adobe Target, and Commerce solutions like Hybris Commerce, Magento, AEP 
• Proficient understanding and working experience of creating and maintaining functional specifications for new AEM templates, AEM components including authoring widgets, custom widgets, and workflow customization/creation. 
• Proficient understanding of cross-browser compatibility needs 
• Working experience with JIRA, Confluence, or similar tools 
• Working experience with Agile methodology and Scrum practices, writing user stories 
• Identifying marketing process improvement opportunities. 

What’s in it for you? 

• An opportunity to work on transformative projects with key G2000 clients 
• Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. 
• Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. 
• Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities 
• Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. 

About Accenture: 

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com 

About Accenture Strategy & Consulting: 

Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Global Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https://www.accenture.com/us-en/Careers/capability-network 

Accenture Global Network | Accenture in One Word 

At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. 

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