Collections / Accounts Receivable Specialist

• Finance
• 9400 Southridge Park Court, Orlando, FL, USA
• Other
• Medical, Dental, Vision, and Life Insurance • Company Matched 401k Plan • Vacation and Sick Time Off • Holiday Schedule

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Electrosonic is where imagination comes to life!

Founded in 1964, Electrosonic is an international audio-visual and technology services company that designs, builds, and supports innovative solutions creating lasting experiences where people live, work and play.

The Position:

Electrosonic Group is seeking to hire a Temporary Collections/Accounts Receivable Specialist based in Orlando, Florida and will report to the Controller. This role will maintain an effective and professional credit control function for all the US Electrosonic entities and to assist all colleagues within the finance team as required. This is a full-time key role within the company, enabling business continuity and growth.

Job Description:

Aged debtors / Accounts:

• Responsible for accounts collection on an assigned Aged Receivables portfolio from our corporate customers.
• Research and reconcile customer accounts.
• Liaise with clients to ensure any issues that may delay payment are identified and dealt with promptly.
• Communicate within the AR team to maintain billing status up to date and provide weekly reporting to management.
• Liaise with Project Managers, Delivery Team Managers and Sales staff to ensure any issues preventing payment are resolved at the earliest opportunity.
• Provide credit references and background checks as required to open new accounts and agree suitable credit limits and payment terms.
• To provide weekly updates on the aged debtors report, highlighting all cases which need escalation.
• Compile evidence for last resort cases.
• Ensure targets are met and exceeded each month with collection of payments.
• Ensure sufficient funds are collected to meet the organization's established cash flow.
• Responsible for additional tasks and special projects as assigned.

Invoicing:

• Support all areas of the business in enabling invoices to be issued accurately and promptly.
• Register and implement changes to allow invoicing through existing and new online portals.
• Update the Knowledge Base with work instructions and offer training to other members of staff as required on all online portals.
• Monitor customer portals to ensure timely approvals and communicate areas of concern with customer invoice processing.
• Provide copy invoices as requested by clients and colleagues.
• Ensure all invoices are backed up with an appropriate purchase order or instruction based on client account history/instructions.

Sales Order Processing:

• Monitor the Retentions register and chase for retention as it comes due.
• Assist with instruction for raising invoices and highlighting concerns based on all evidence.
• Monitor prompt payment and liaise with project managers to collate information relating to a job's performance and any impact this may have.
• Ensure that Delivery Team Managers are made aware of any issues that arise which do not appear to be being rectified.

Credits:

• Monitor all credit notes and ensure they have been signed off at the appropriate level.
• Take steps to reduce the overall number of credits that are raised.
• Provide quarterly reports on credits raised for Service and Sales Order Processing.

General duties:

• Deal with any queries from colleagues and clients as they arise.
• Work with all members of the finance team in making improvements within the department.
• Any other administration that may be required within the finance team and would be reasonably expected to enable the department to function normally.
• Update the Customer Feedback and/or the Customer Complaints database where you receive specific feedback from clients.

Qualifications:

• 5+ years of business to business (B2B) collection experience
• Excellent attention to detail.
• Accurate, Flexible and able to multi-task.
• Works well under pressure and self-motivated.
• Able to work well as part of a team.
• Excellent oral and written communication.
• Able to communicate effectively at all levels with colleagues and clients. Ability to communicate firmly but also diplomatically.
• Good level of computer literacy - must be proficient in Excel, Word and Outlook.
• Experience of Navision is an advantage, but not essential as training will be provided.
• Experience of working with high profile clients and understanding the need to work on a case-by-case basis.
• Must be able to work on your own initiative and take ownership of the aged listings.
• Must be able to work as part of a team and assist colleagues as necessary.
• Full Time-Temp position to cover maternity leave. Hybrid however must be in office Tuesdays to Thursdays.

A day in the Life

• Inclusive Team Culture

At Electrosonic we embrace our differences. We are committed to furthering our culture of Diversity, Equity and Inclusion. We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

• Work/Life Balance

Our team puts a high value on work-life balance, offering a hybrid work environment, dependent of position. We believe maintaining the right balance between your personal and professional life is important to our team's overall well-being.

• Career Growth

We are dedicated to supporting our team members grow a long-term career with us. We have a broad mix of experience levels and tenures, and we support continuous learning and knowledge sharing.

• Compensation and Wellness

The salary range for this role is dependent on skills, experience, and qualifications. We offer a full range health and wellness benefits that include:

• Medical
• Dental
• Vision
• Life and disability benefits.
• Wellness discount programs,
• 401k
• Paid parental leave after 1 year of service.
• 10 company paid holidays,
• 3 weeks of paid vacation
• 1 week of paid sick time.

Come be a part of a Global company that has been recognized for its superior and unsurpassed technology master planning and system integration.

With unique global capability, we deliver highly complex world-class projects, conference room technology, and executive briefing centers across a multitude of sectors.