ROKT

We are Rokt, a hyper-growth ecommerce leader. We enable companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying. Together, Rokt's AI-based relevance Platform and scaled ecommerce Network powers billions of transactions. In December 2022, Rokt’s valuation increased to $2.4 billion USD, allowing us to expand rapidly across 15 countries. 

The Rokt engineering team builds best-in-class ecommerce technology that provides personalized and relevant experiences for customers globally and empowers marketers with sophisticated, AI-driven tooling to better understand consumers. Our bespoke platform handles millions of transactions per day and considers billions of data points which give engineers the opportunity to build technology at scale, collaborate across teams and gain exposure to a wide range of technology.

At Rokt, we practice transparency in career paths and compensation.

At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

Compensation: $190,000-$215,000 including employee equity plan grant & world class benefits.

About the Role

We're currently looking for a senior engineer to join our Upsells team. This team is on the cutting edge of software engineering, building out some of the most unique and scalable systems. For this role we’re looking for someone with strong back end engineering experience, specifically with large scale data and complex systems. This team is working on some of the most innovative products at Rokt.This is an opportunity to join a greenfield effort to shape the future of this product.

In practice, you’ll have the chance to improve and build on a system that already has over 35,000 containers in production, deals with Petabytes of data, 2.5bn individual eCommerce transactions per year, the largest Kube Flow pipelines in the world, and systems that routinely deal with 10,000+ RPS, and continues to scale

All of that data that we process goes through data pipelines built for Machine Learning and Deep Learning algorithms and models, all built and trained in-house, to ensure peak relevancy for consumers, and are constantly being improved upon, which results in one of the most advanced and mature Machine Learning practices in the world.

We currently have over 70 engineers in New York, with a view to expanding over the next few years across all sites. We've established a brand-new engineering hub in Seattle, with access to some of the best engineers from around the world

This is a truly unique opportunity to come into a business hitting its stride, offering a phenomenal mix of freedom and room for innovation and growth, with a mature and well-defined engineering culture to back it up. You’d be working on systems often more scalable and complex than the major tech players, with the freedom to make the role yours, without the red tape that often comes with those roles, and the compensation to back it up.

Responsibilities

• Build and scale complex software systems built on AWS and large scale data
• Solve technical problems of the highest scope, complexity, and ambiguity as an individual contributor
• Proactively identify and propose improvements to the current system architecture that emphasizes performance, reliability and scalability
• Act as both an engineer and system architect, as this team is constantly researching and developing new theories and ways of working
• Work directly with ML teams and Analytics to productionalize and utilize your work in real time.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 4+ years of experience in commercial software development, and experience designing, building, and operating distributed systems, working with large scale data sets and ingestion systems.
• Deep understanding of complex and scalable systems - you can design, build and maintain top-level systems with a desire to work on deep and interesting technical problems.
• Extensive experience working with cloud-based applications and architecture (Rokt’s systems are hosted in 4 separate regions over 14 markets, all on AWS).
• Strong system architecture design experience and understanding; space/time complexity, API contract design and stewardship, cloud-based infrastructure (AWS/GCP).
• Learn quickly: demonstrated ability to quickly understand and absorb new information. Passion for technology and eager to dive in to figure out how things work.
• Problem-solving skills: able to use first principles - using both qualitative and quantitative data - to solve complex problems.
• Leadership: organize and motivate engineering contributors, work with the product team to schedule in an efficient and productive manner, and identify and hire exceptional people.
• Excellent communication skills in English - you can explain complex ideas to technical and non-technical audiences both verbally and in writing.
• At Rokt we encourage autonomy; teams have complete ownership of their systems including building, running and monitoring.
• Ideas, opinions, and the ability to share them through respectful proposals, presentations, and team-wide discussions, An eagerness to work and learn in the open and share your learnings with your teammates.
• A willingness and comfort in communicating remotely through chat, docs, video calls, and other collaborative online tools.

Benefits

• Work with the greatest talent in tech. Our recruitment process is tough but diligent. We’re constantly aiming to implement our value of “raise the bar” and set high standards for our Rokt’stars. This is essential in our high-performing, high-grow culture where we strive to bring in the brightest and best talent. Our teams thrive by challenging the status quo and we encourage all of our teams to unlock their desire to achieve something bigger.
• Join a community. At Rokt we’re a community of curious explorers. We’re not afraid of venturing into uncharted territories. We work together as one single, aligned team. We value diversity and transparency which is why we support a number of internal employee resource groups including an EDI steering committee, Rainbow Rokts that empowers our LGBTQIA+ Rokt’stars, and Womxn who Rokt that promotes gender equality in tech. 
• Accelerate your career. We want you to unlock your full potential. This is why we have an annual ‘Level Up’ allowance of $5,000 that gives Rokt’stars the ability to take courses, attend events, go to training, and more to help our great employees become even better. 
• Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies, as well as mental health and wellness days for all employees. We even incentivize individuals to utilize their PTO with “High 5” days, an additional 5 days of PTO when you’ve used 75% of your allotted annual paid leave. We also offer a paid Rokt’star Sabbatical for employees who have been with us for 5 years or more.
• Become a shareholder. All Rokt’stars have stock options. If we succeed, everyone is rewarded. 
• See the world! We want our Rokt’stars to enjoy the ride. As we aim to bring meaning and fun to our everyday work, we host global all-staff events in amazing locations (Phuket, Thailand in January 2020, Hawaii in May 2022, and Whistler in 2023). As we strive to build a community of curious explorers, we also offer generous relocation packages for those interested in moving to another Rokt office. We have bustling offices in great cities including: New York,Seattle, Sydney, London, and Tokyo. 
• We believe we’re better together. We love spending time together and are in the office most days (all teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.
• Stay happy and healthy. In order to unleash our potential, we want to ensure you’re able to keep your wellbeing a priority. This means you can enjoy a well-balanced, catered lunch 5x a week in the office along with healthy snacks. We also want you to feel at home when coming into work which is why we’re a dog-friendly office so you can bring your furry friend to work with you. As part of your wellbeing benefits, we offer a wellness stipend so you can enjoy the gym on us. In the US, access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your entire family!
• We believe in equality. Rokt is an Equal Opportunity Employer and we know our collective strength comes from how different we all are. We encourage you to apply for one of our open roles—irrespective of socio-economic status or background, age, gender identity, race, religion, sexual orientation, color, pregnancy, carer/family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.