Hearth

About Hearth

Hearth is a Fintech company helping home improvement contractors grow and manage their business. Our SaaS platform provides over 14,000 contractors the financial tools they need to close more business, including financing solutions, invoicing, payment collections, insurance products, all in one, modern system designed specifically for the home improvement industry.

Backed by 8VC, Founders Fund, and other prominent leaders in Silicon Valley, Hearth has raised over $50M and is one of the fastest growing companies in the home improvement space.

The Mission

To us, the home improvement contractor is a true embodiment of the American Dream – skilled craftspeople who choose to start their own business to build a better life for their families and their communities. 

While home improvement professionals power a $500 billion per year industry and protect the homes of millions of Americans, they are typically overlooked by Wall Street and Silicon Valley, and are one of the most underserved, undercapitalized, and written-off segments of entrepreneurs.

We built Hearth to tip the odds of success in their favor. Hearth is a seamless digital toolkit that helps home improvement pros win more projects, grow their sales, and save time running their business. In the last six years, we’ve built an industry-leading technology platform (Financing, Payments, Quotes, Contracts, and Banking), work with over 15,000 contractors, and have funded over $500 million in additional projects for home improvement pros. And, we are just getting started.

Your Mission:

At Hearth, we recognize our people as our most important asset and our People Ops team works hard to ensure our team is taken care of every step of the way in their journey here. We need a hardworking People Operations Generalist to join our team and drive our key people functions forward as we take Hearth to the next phase. As a lean People Ops team, this role will get the exciting opportunity to wear many hats ranging from onboarding/offboarding, employee relations, payroll/benefits, talent management and engagement. 

Here’s What You’ll Do:

• Own the onboarding process for our new hires by communicating pre employment requirements to new team members and ensuring the completion of said requirements in a timely and compliant manner, and leading the new hire orientation process. 
• Manage the new hire benefit enrollment process by providing education to our new hires, coordinating with our benefit broker, responding to inquiries about benefit offerings and resolving benefit issues for team members. 
• Manage the annual Open Enrollment process in tandem with our Benefit Brokers by providing the executive team recommendations on annual plan offerings and executing the enrollment process for the company.
• Own the upkeep of payroll, HRIS records, and personnel files to ensure accuracy and data integrity. 
• Prepare relevant documentation as it relates to terminations, performance management and disciplinary action.
• Provide human resources consultation and guidance to managers and employees regarding performance management, employee relations and employment policies.
• Upload and maintain employee personnel files with appropriate documentation.
• Assist Finance in the payroll process by reviewing our non-exempt employees hours each pay period to ensure our team gets paid accurately; additionally, prepare final payrolls for finance approval complying with relevant state and federal laws. 
• Collaborate in building our culture with other People Ops team members and company stakeholders by planning company events, volunteer opportunities and other creative engagement initiatives. 
• Respond and field People Operations inquiries in a timely and appropriate manner through various channels.

Here’s What We’re Looking For:

• A minimum of 2 years experience in People Operations/HR
• A minimum of 1 year of experience handling workers’ compensation claims, FMLA and ADA.
• Excellent organizational skills and attention to detail 
• Demonstrated ability to handle confidential and sensitive information
• Strong written and verbal communication skills
• Strong customer service skills
• Experience with an HRIS, Rippling is a plus
• Active PHR or SHRM certification, strongly preferred.

Location:

This role will be located in NYC along with the rest of the technical Hearth team, the CEO, and other key roles in the business. Hearth believes in the energy, connection, and serendipity of in-person/hybrid work culture (3+ days/week) for builders who are committed to building truly innovative software and making a significant positive impact in the world.

Benefits:

• Mission-driven, values-based culture.
• Competitive pay.
• Unmatched opportunities to learn and develop; front-row seat at a fast-growing tech startup
• Generous PTO, plus paid company holidays.
• Stock options.
• Medical, dental, and vision options.
• 401(k)
• Free Employee Assistance Program
• Parental Leave Program
• Pet Insurance

More About Us

Hearth embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. We consider for employment qualified applicants with arrest and conviction records.