Murex

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.

Operating from our 19 offices, 2700 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.

Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment.

You’ll be part of one global team where you can learn fast and stay true to yourself.

Your Team 

The PAC team, a crucial part of the Client Services department, provides Murex customized external client technical support for the Middle East and Africa business unit. We are actively seeking a highly analytical and motivated individual to join us. In this role, you will be responsible for maximizing client satisfaction with the current MX.3 platform by constantly following on cases that require high technical problem-solving skills. You will have to ensure that best practices are applied to production environments, and you will have the opportunity to contribute on and oversee a diverse range of non-functional requirements in implementation and upgrade projects, such as: 

• Infrastructure hardware sizing 
• Disaster Recovery 
• Platform security 
• Monitoring 

The ideal candidate will possess a strong technical background, excellent communication skills, and a proven ability to collaborate with cross-functional and product teams. 

Your Role 

• Delivering a robust technical solution that meets client requirements. 
• Ensuring the maintainability, scalability, and testability of MX.3. 
• Leveraging your knowledge and experience to handle client production for MX.3 through CRM support cases. 
• Building deep technical expertise and a strong relationship with clients to deliver high-quality support. 
• Collaborating between various teams in client services and development departments. 
• Contributing to enhancing the product by advocating for fixes and contributing to innovative features in the platform. 

Your Profile 

• Bachelor’s degree in Computer Engineering or Computer Science. 
• 0-3 years relevant experience in a relevant technical domain 
• Programming Skills: Java or C and any interpreted language. 
• Database Skills: SQL query building and performance analysis. 
• Operating Systems power user skills: Linux – Bash scripting 
• Familiarity with Java profiling and debugging tools is a plus. 
• Eagerness to learn the latest Murex technologies. 
• Passion for problem-solving and troubleshooting technical issues. 
• Ability to work under pressure in operations and support scopes. 
• Strong communication and presentation skills. 
• Excellent problem-solving skills and attention to detail. 
• Good team player, capable of interacting with our team across different regions. 

Why join us

We put our people first, with an attitude of care and a legitimate commitment to their success and wellbeing:

Benefit from our competitive compensation and insurance package:

• Attractive salary in USD outside of Lebanon
• International medical, life and travel insurance
• Retirement plan
• Schooling allowance
• And much more

Enjoy a hybrid work environment:

• Teleworking at home and abroad
• Dynamic and supportive work environment focused on employee wellness

Grow with us and gain international exposure:

• Extensive learning opportunities
• Learn from a diverse team of experts around the world
• Possibility for international and internal mobility