The Hanover Insurance Group

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our Personal Lines Actuarial department is seeking an Actuarial Manager or Director to join our growing team.

This is a full time, exempt role.

POSITION OVERVIEW:

This leader will be responsible for managing one or more pricing actuaries within our Personal Lines actuarial state pricing team, reporting directly to the AVP Actuary for Personal Lines state pricing. This is a highly visible position, with day-to-day responsibility for all pricing activities for roughly 1/3rd of The Hanover’s $2B Personal Lines business.

The leadership role provides overall management and technical oversight to one or more analysts with varying degrees of experience and is expected to take on a more hands on approach when required.

This role requires partnership across the Personal Lines actuarial team, as well as the broader organization including Personal Lines State Management, Underwriting, Product, Technology, and Finance. Direct responsibilities include managing rate reviews with an eye towards process improvement, loss ratio planning, supporting product development, and leveraging analytics to advance more sophisticated pricing strategies and solutions.

IN THIS ROLE, YOU WILL:

• Manage one or more actuarial analysts, ensuring execution of deliverables while navigating unanticipated situations
• Be responsible for the professional development as well as performance and compensation management for your team
• Oversee analysis in support of overall personal lines pricing strategy including continued advancements of pricing sophistication
• Proactively analyze profitability and mix of business to provide rate and strategy recommendations to business partners
• Drive innovation within the Personal Lines state pricing team, enhancing our countrywide performance tracking and analysis
• Lead meetings in which you effectively integrate technical analysis and organizational strategy to business partners and upper management
• Influence and negotiate the appropriate actions to support strategic goals of the organization
• Own the actuarial rate indications and actuarial assumption updates for assigned states
• Understand external market forces, proactively share these with business partners and other relevant stakeholders, and incorporate into decision making
• Provide actuarial support on routine insurance department inquiries as needed
• Review and have responsibility for filings to support and implement rate and product enhancements
• May lead or participate in community recruiting and/or training activities

WHAT YOU NEED TO APPLY:

• Bachelor’s Degree or higher in a relevant technical field
• Five+ years of technical experience in multiple LOB and/or actuarial disciplines such as pricing, reserving or advanced analytics.
• Experience with predictive modeling preferred
• ACAS designation or higher, with relevant work experience
• Advanced skills using Microsoft Office, including Excel.
• Intermediate programming skills, including the ability to develop and automate processes (SQL, VBA)
• Thorough understanding of fundamental actuarial pricing/ratemaking concepts, practices, and procedures
• Ability to influence decision making through strong verbal and written communication skills
• Complete ownership over work product and timeline, including prioritization of responsibilities and projects while meeting deadlines
• Able to apply and interpret company policies and procedures
• Able to direct activities of others, motivate and develop staff

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. 

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” 

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here. 

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.

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