SymphonyAI

Introduction

With more than 30 years of customer-centricity at the heart of everything we do, SymphonyAI Retail CPG helps business leaders, and their teams, identify, activate and realise efficient and effective opportunities for profitable growth in today’s highly competitive omni-channel environment. We provide the industry’s only truly integrated AI-enabled solutions, tailored for the nuances and volume of FMCG/Grocery retail. Our outstanding team of seasoned retail and CPG experts and a strong global partner ecosystem help us serve more than 1,200 organizations worldwide – including half of the world’s top 30 grocery retailers and all of the top 25 global CPG manufacturers!

Job Description

What will you be doing?

• Working in an international environment, participating in a team of people, driven by dynamic collaborators.
• An in-depth insight into the business of global retailers, manufacturers and general consumers
• Opportunity for personal and professional development in a highly technologically advanced company, leading in the segment of supply checks in the management of commodity category
• You will join a team of ambitious, smart, and talented people; all committed to delivering value to our customers and driving growth for SRAI.
• This role involves travel to client sites from time to time

Key activities:

• Consulting on the use and operation of the software
• Analysing and specification of needs and requests for information support in the client's environment
• Ensuring the content aspect of the software solution and its compatibility in accordance with the development standards and specifications
• Design, documentation and implementation of technical solutions (request analysis, preparation of technical documentation for development, preparation of development, programming, testing and installation in appropriate environment, preparation of relevant supporting documentation)
• Creating and updating user and technical documentation.
• Provision of technical support for the implementation of software solutions in the client's environment.

What will you bring?

• Knowledge of the basics of business processes in the field of trade and logistics (optional but not required)
• Technical knowledge: ORACLE, Java, PL / SQL and C.
• Basic knowledge required for LINUX, Unix environments
• Required receptiveness to new programming languages and technologies.
• Good written and verbal communication skills.
• Strong client relationship and interpersonal skills.
• Strong analytical and problem-solving skills.
• Approachable and able to communicate effectively at all levels.
• Ability to handle multiple and changing priorities over multiple work streams.
• Motivated and confident.
• Fluent knowledge of English and Polish, desirable knowledge of other languages and B category driving license.

What opportunities does the role offer?

• Supportive colleagues who will provide one-on-one mentoring to help you apply your talents to real world development matters
• To grow professionally within the organisation as your career moves along a development path to promotion and the achievement of your professional goals
• The support of the company to study and gain certification with globally recognised technical and business skillsets
• Experience with Industry wide system development methodologies and processes
• Flexible working hours and opportunities to work remotely
• Working in an international environment on solutions that are delivered worldwide

About Us

Who We Are

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 2,500 talented leaders, data scientists, and other professionals across over 20 countries.

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