The Boston Consulting Group

WHAT YOU'LL DO

As part of our GS HR Operations team, you will provide HR administrative support specifically on Candidate background verification process across multiple locations and Business Units. 

• Accountable for background verification process for new hires 
• Act as a liaison between BCG stakeholders, candidate and third-party vendor 
• Manage relationship with the third-party vendors and understand their system. Monitor and track SLA’s and gaps and call them out on time to address the same 
• Coordinate with the background verification partners and the new hires to ensure formalities and protocols are being followed including timelines 
• Maintain checklist of documents and coordinate with new hires to ensure all relevant documents are shared on time for smooth background verification process 
• Discrepancies and insufficiencies to be tracked and highlighted to respective stakeholders 
• Keep track of open cases and follow up with candidates / employees for closure. Flag issues in a timely manner 
• Proactively reach out and coordinate with various stakeholders inside or outside of the organization to ensure quicker resolution of the cases 
• Manage all exceptions through the exception approval processes (to be defined) 
• Maintain MIS / tracker on a real time basis to track cases 
• Share monthly reports / dashboard on the background verification process 
• Maintain personnel files in compliance with applicable legal requirements and internal standards and liaise with the HR ops team to share and secure data 
• Work closely with the TA and HRSS team to find spaces and suggest any process improvement on the background verification process 
• Provide general support to GS HR team and perform other duties as assigned or required 
• Ensuring good new hire experience during background verification process 
• Validate Invoice from the vendor and get necessary approvals 

Job ID

22417BR

WHO WE ARE

BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world’s best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible—and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG.

YOU'LL BE TRAVELLING

No

YOUR EMPLOYEE TYPE IS

Regular

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• A graduation degree 
• 2+ years of relevant work experience in a professional services or multi-national companies. Prior BGV coordination experience is preferred 
• Knowledge of Workday & experience in Global HR Operations / HR Shared Services preferred 
• Proficiency in MS Office (Word, Visio, Excel, PowerPoint, Outlook) 

YOUR JOB TYPE IS

Full time

ADDITIONAL INFORMATION

YOU SHOULD BE 

• Service-oriented, flexible and able to work under pressure 
• Structured way of working, able to multitask; should have an eye for detail 
• Demonstrates accountability, ownership and ability to handle confidential information 
• Ability to work in a highly matrixed organization 
• Flexibility to support the team to cater to a diverse, international set of stakeholders. Willingness to be flexible with regard to office timing 

EQUAL OPPORTUNITY

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

COUNTRY

India

CITY

New Delhi

JOB FAMILY

People

YOU'RE GOOD AT

• Excellent Communication (Oral & Written) 
• Fosters a spirit of collaboration and teamwork 

JOB TITLE

Global Services Human Resources Assistant

YOU'LL WORK WITH

Our Global Services HR Colleagues & other functional POC based in India